Account Executive

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Omilia - Conversational Intelligence

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

🤖 Artificial Intelligence

🛍️ eCommerce

Artificial Intelligence • eCommerce • Customer Service

Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.

📋 Description

• Own the full sales cycle for accounts in the UK & Ireland market, from initial engagement through close and expansion. • Drive net-new revenue by acquiring and growing enterprise and mid-market accounts aligned with Omilia's Ideal Customer Profile across banking, healthcare, insurance, utilities, and telecom sectors. • Build and maintain senior-level relationships within target accounts, positioning Omilia as the preferred AI-powered contact centre automation partner. • Develop and execute account strategies, territory plans, and pipeline forecasts that meet or exceed quarterly and annual revenue targets. • Act as the primary commercial point of contact for your accounts, coordinating cross-functional resources to ensure successful outcomes. • Represent the voice of the customer internally, contributing UK market and competitive intelligence to product, marketing, and leadership to influence go-to-market strategy.

🎯 Requirements

• Minimum 3–5 years in a similar Account Executive or enterprise sales role. • Experience working with international clients and/or partners. • Proven experience in enterprise software sales, preferably in contact center, SaaS, or conversational AI solutions. • Strong understanding of technical sales processes, including RFP/RFI responses, solution presentations, and proposal development. • Ability to map customer business requirements to technical solutions and articulate value propositions. • Familiarity with CRM tools (e.g., Salesforce) and sales pipeline management. • Experience collaborating with technical teams (e.g., Sales Engineers, Product Management) to deliver customer solutions. • Excellent communication, presentation, and negotiation skills. • Strong relationship-building and stakeholder management abilities. • Analytical and problem-solving mindset, with the ability to qualify opportunities and assess risks. • Proactive, self-motivated, and results-oriented approach. • Ability to work independently and as part of a cross-functional team.

🏖️ Benefits

• Fixed compensation; • Long-term employment with the working days vacation; • Development in professional growth (courses, training, etc); • Being part of successful cutting-edge technology products that are making a global impact in the service industry; • Proficient and fun-to-work-with colleagues; • Apple gear.