Market Intelligence Insights Researcher

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

💵 £27k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Once For All

Once For All

501 - 1000 employees

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

Once For All is a European SaaS company and B2B marketplace that provides supply chain management and compliance solutions for the built environment. Its cloud-based platform combines artificial intelligence with public and proprietary compliance and credential data to help construction, building maintenance, and utilities organisations source suppliers, manage compliance and supply-chain risk, demonstrate ESG credentials, and discover new work opportunities. The company operates multiple schemes and a large network of buyers and suppliers across Europe to streamline procurement and supplier verification.

📋 Description

• Make a high volume of outbound calls each day to construction professionals • Build rapport and develop positive relationships with contacts across all levels of the industry • Research construction projects and confirm tender information • Identify and verify the full list of contractors bidding for projects • Update and maintain accurate records within company systems • Manage own workload and follow up on leads until required information is obtained • Deliver exceptional customer service on every call while representing the business professionally

🎯 Requirements

• Previous experience in a customer service, telesales, call centre or telephone-based role • Excellent listening and questioning skills • Persistence and determination • Ability to build rapport quickly with people of all ages, backgrounds and seniority • Strong attention to detail and ability to gather accurate information • Good organisational skills and confidence using computer systems • Positive attitude and ability to work independently and as part of a team

🏖️ Benefits

• Wellness fund or Private Medical Insurance (dependent upon role) • Pension • Life Assurance x 3 • 25 days holiday plus 8 Bank Holidays • Ongoing continual professional development (CPD) • Holiday purchase Scheme up to 5 days • 1 paid and 1 unpaid volunteering day • 24/7 and 365 Days Employee Assistance Programme • Team and company offsite events • Specsavers eye care voucher • Free Tea, Coffee and fruit every week – Basingstoke office

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