Operations Manager

Job not on LinkedIn

🕒 September 11

❄️ Minnesota – Remote

❄️ Minnesota – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenWorks

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2020

🎯 Recruiter

🤝 B2B

Recruitment • B2B

OpenWorks is a talent solutions company that connects MSPs and SMBs with senior Latin American (and U. S. -based) IT professionals for hiring, staff augmentation, and recruiting. They offer curated talent sourcing, direct recruiting, and embedded staff augmentation services focused on developers, cloud/DevOps, AI, data, and IT support roles, with a process designed to deliver candidates in as little as three weeks and claims of significant cost savings and high retention. OpenWorks operates across 15 LATAM countries, maintains a network of 2,000+ professionals, and targets tech-driven companies seeking nearshore, long-term or flexible talent engagements.

📋 Description

• Own the operational performance of an assigned territory • Build relationships with customers and service providers to ensure exceptional service • Drive customer retention and identify opportunities for territory growth • Support provider performance, accountability, and territory coverage • Identify operational challenges and implement practical solutions • Analyze performance metrics and use data to improve results • Partner cross-functionally to resolve issues and continuously improve operations

🎯 Requirements

• Bachelor's degree in Business, Operations Management, or a related field (or equivalent experience) • 3–7 years of experience in operations, business operations, account management, or a similar role • Strong problem-solving and decision-making skills • Experience managing multiple priorities in a fast-paced environment • Ability to analyze data and turn insights into action • Excellent communication and relationship-building skills • High level of ownership, accountability, and organization • Proficiency with Microsoft Excel and business systems such as CRM, ERP, or project management software

🏖️ Benefits

• Competitive compensation • Benefits • Opportunity to grow your career • Collaborative, forward-thinking team environment • Opportunity to contribute to projects and initiatives that shape company success • Collaboration with diverse teams and stakeholders