Service Contracts Manager

🕒 Yesterday

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Optiv

1001 - 5000 employees

Founded 2012

Optiv Security is the cyber advisory and solutions leader, delivering strategic and technical expertise to nearly 6,000 companies across every major industry. We partner with organizations to advise, deploy and operate cybersecurity programs from strategy and managed security services to risk, integration and technology solutions. With clients at the center of our unmatched ecosystem of people, products, partners and programs, we accelerate business progress like no other company can.We manage cyber risk so you can secure your full potential.

📋 Description

• Qualify incoming Services contract requests • Create, edit, and maintain Statements of Work and related Services contracts • Develop SOWs, Service Orders, Change Orders, and Task Orders • Perform quality assurance for outgoing services opportunities • Advise and deploy appropriate contract pathways while optimizing financial, operational, legal, and business terms • Support Sales through the use, maintenance, expansion, and training related to contract vehicles and sales efforts • Streamline system workflows and enable field sales and scoping teams • Interface with partner, client, and internal contract stakeholders • Maintain contractual records, databases, contract vehicle repositories, and SharePoint sites • Review, draft, negotiate, and manage legally binding services contracts • Manage and prioritize a large volume of SOWs and deadlines • Influence services purchasing decisions through alternative business modeling and supplier analysis • Ensure accuracy, quality, unified style, and contract compliance • Manage the SOW signature process • Educate, report on, and expand services contract vehicles • Enable field sales on contract vehicle use • Provide mentorship, peer review, direction, and training • Review contract vehicle quotes for accuracy before services purchases • Coordinate storage of documentation and reference information in CRM and client project repositories • Compile contract information for Legal contract amendments • Build alliance partnership relationships and retain industry knowledge • Act as liaison between internal and external contract stakeholders • Perform other assigned duties and comply with policies and standards

🎯 Requirements

• Bachelor's Degree in Communications, Business Administration, Supply Chain Management, Paralegal, Pre-Law, or a related field • 4–7 years of total combined related work experience • Minimum 1–2 years of experience in contracts, supply chain, procurement, supplier management, and/or asset management • 5 years of professional work experience directly related to the role • Prior experience with Client Relationship Management software required • Knowledge of Microsoft Office Suite, SmartDocs, SharePoint, Adobe, and DocuSign • Ability to work in a sales partnership setting • Occasional travel and on-site meetings/events • Excellent written and verbal English • Cybersecurity or MSSP industry experience preferred • Salesforce.com experience preferred

🏖️ Benefits

• Work/life balance • Professional training resources • Volunteer Opportunities through “Optiv Chips In” • The ability and technology necessary to productively work remotely/from home (where applicable) • Employee Resource Groups supporting Optiv's inclusive value • Creative problem-solving and the ability to tackle unique, complex projects

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