Implementation Consultant

🕒 February 25

🗽 New York – Remote

🗽 New York – Remote

💵 $80k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

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Order.co

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

💳 Fintech

🤝 B2B

💰 $30M Series B - Order on 2022-01

SaaS • Fintech • B2B

Order. co is an AI-powered procurement and finance platform that streamlines purchasing, accounts payable, spend management, and working capital for businesses. The SaaS product automates the full procurement lifecycle—from requisition to payment—offers virtual vendor-locked cards, AP automation, automated reconciliation, and AI-driven sourcing and catalog management to reduce costs and manual work. It integrates with accounting systems (QuickBooks, NetSuite, Sage Intacct), Workday, and SSO providers, targeting finance and procurement teams at growing companies and enterprises seeking tighter spend control, compliance, and efficiency.

📋 Description

• Kick off, set up and train newly signed Customers on Order.co platform functionality • Project manage Customers through 6 project milestones • Be an expert consultant in core functionality and best practices • Listen, ask questions, discover needs, and make recommendations • Have an agenda for weekly calls, send clear post-call recaps and calls to action • Utilize project management tools to keep the project on track and on time • Assist with extension projects for existing Customers to drive adoption • Act as Customer advocate and liaise with Product, Engineering, and leadership

🎯 Requirements

• 2+ years of successful implementation and/or project management experience in a SaaS and/or eCommerce organization • Comfortable engaging with end-users, management, and C-Suite personnel in a professional and personable manner • Strong organizational skills and the ability to meet deadlines • Proactive self-starter with decision-making ability • Strong questioning and problem-solving skills to understand customer needs.

🏖️ Benefits

• A competitive compensation package including base as well as stock options • The opportunity to grow within the overall Customer Success organization • Employer-sponsored 401(k) including an employer match • The opportunity to develop and perform in a fast-paced environment alongside a stellar team • Flexible time off and remote work policies • Robust medical, dental, vision, and wellness benefits • Generous leave policies and support for new and current parents