Staff Product Manager, Personalization

🕒 2 days ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $180.5k - $236.9k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Oscar Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

🏥 Healthcare

💰 $355M Post-IPO Debt - Oscar Health on 2025-09

Healthcare Insurance • Healthcare

Oscar Health is a technology-driven health insurance company that provides individual, family, and small-group health plans in multiple U. S. states. Oscar combines traditional insurance underwriting with digital-first services — a consumer-facing app, 24/7 virtual urgent care, prescription delivery (including $3 meds in many plans), and dedicated Care Teams — and also operates Oscar Primary Care in some markets. The company emphasizes accessible, affordable, high-quality care and uses AI to improve member experience and care delivery. Insurance policies are underwritten by Oscar's state insurance subsidiaries and the company offers both HMO and other plan types across its markets.

📋 Description

• Build Oscar Health’s personalization platform for personalized care guidance and navigation • Use longitudinal member context, real-time behavioral signals, predictive models, and LLMs to identify useful next actions • Develop predictive modeling, action and journey catalogues, recommendation and ranking systems, experimentation and measurement, and AI/LLM-enabled tailored experiences • Own the catalog of care options powering personalized member recommendations and drive adoption across Oscar teams • Define, prioritize, and execute product investments based on member research, care-journey analysis, business goals, market demands, and competitive landscape • Conduct ongoing market and competitive analysis and translate insights into actionable outcomes • Oversee product lifecycles for the personalization platform and clinical journeys from ideation through launch and post-launch optimization • Serve as the communication link and strategic partner between product teams and business leadership • Define, track, and report portfolio KPIs, including affordability, care completion, and member experience • Diagnose and resolve complex strategic or executional challenges across teams and domains • Ensure compliance with applicable laws and regulations • Report to a Director of Product

🎯 Requirements

• 7+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role • Familiarity with healthcare claims, clinical workflows, care navigation, or health insurance economics, including how coverage, cost and access barriers affect members’ ability to get appropriate care and follow through on treatment • Experience owning recommender, search, ads, ML-platform, or applied-AI product capabilities • Comfort working in highly collaborative environments while ensuring the team is always driving towards a decision • Excellent analytical and quantitative skills; proven experience using data to identify opportunities, test hypotheses and evaluate success • Experience as an end-to-end thinker; ability to create a solution from top-level goals to smaller details • Ability to influence and manage stakeholders at all levels and work across all levels of leadership using strong communication and structured thinking • Up to 5% travel required

🏖️ Benefits

• Employee benefits • Oscar's unlimited vacation program • Company equity grants • Annual performance bonuses • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Paid sick time • Paid parental leave • 401(k) plan participation • Life insurance • Disability insurance • Paid wellness time and reimbursements

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