Registration Coordinator

Job not on LinkedIn

🕒 August 18

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 32%

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Logo of The Ohio State University, Main Campus

The Ohio State University, Main Campus

1 - 10 employees

Founded 1870

📚 Education

Education

The Ohio State University, Main Campus is a public research university located in Columbus, Ohio. It offers a comprehensive education with a wide array of undergraduate, graduate, and professional programs. The university is engaged in numerous research initiatives and partnerships, providing opportunities for students, faculty, and industry partners to collaborate. Ohio State promotes a vibrant student life with various academic, recreational, and wellness services to support student needs. It also emphasizes community involvement and leadership development, fostering an inclusive environment on its multiple campuses across Ohio.

📋 Description

• Serve as an expert in physician appointment scheduling, OR/admission, full service scheduling, pre-registration and registration, insurance verification, and patient liability determination and communication • Provide clinical staff and patients with accurate, up-to-date information regarding products, services, and general procedures • Schedule return appointments and other assigned appointments • Gather accurate appointment, demographic, and insurance information to support clinical and financial needs • Update insurance and other patient information as needed • Coordinate physician and consumer requests and satisfy their needs in one transaction • Solve routine and complex customer problems and direct customers to appropriate resources • Communicate regularly with clinical staff, medical secretaries, and product/service line staff • Create a positive first impression and ensure customer and department staff needs are met

🎯 Requirements

• High School Diploma or GED • PC Knowledge • Interpersonal, verbal, and written communication skills • Minimum 6 months experience in customer service or a healthcare environment • Preferred: Associates Degree • Preferred: at least 1 year experience in a Patient Revenue role at OSUWMC • Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content • Medical terminology, coding and third party reimbursement experience • Ability to work in multiple systems for assigned tasks, management and reporting • Strong problem-solving and presentation skills • High level of customer service skills • Ability to prioritize and coordinate multiple tasks in a busy environment • Prior experience with scheduling patients preferred • Strong attention to detail and ability to multi-task preferred • Experience working in EPIC preferred • Final candidates subject to successful completion of a background check • A drug screen or physical may be required during the post offer process

🏖️ Benefits

• Regular position • Full-time schedule of 40 hours • First shift • Equal opportunity employer, including veterans and disability

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