Head of Sales – SaaS Sales Leadership, Marketing Interface

🕒 May 21

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PAQATO

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

☁️ SaaS

🛍️ eCommerce

🤝 B2B

SaaS • eCommerce • B2B

PAQATO is a SaaS company that provides automated post-purchase communication and logistics-driven marketing tools for online retailers. It offers proactive shipment communication, branded Track & Trace pages, BI-powered shipping analytics and control, and a fully digital returns portal to reduce service inquiries, decrease return rates, and drive cross- and upsell revenue. PAQATO integrates with e‑commerce platforms and carriers to turn shipping moments into branded touchpoints that increase customer satisfaction and lifetime value.

📋 Description

• You are responsible for end-to-end sales success: team leadership, processes, pipeline & forecast, go-to-market development and a sustainable closing culture – for a customer base ranging from small shops to large brands • Leadership, coaching & culture: lead and develop the sales team (coach/mentor, clear goals, feedback, enablement) • Strengthen a closing culture: pragmatic, accountable, performance-oriented – without “sales theater” • Evolve roles, responsibilities and (if necessary) team structure including hiring/onboarding • Develop and implement the sales strategy to scale PAQATO further in the SaaS space • Strategic new business acquisition including active personal involvement (hands-on) • Own and execute active outbound new business acquisition (cold outreach): identify target accounts, set up outreach sequences and conduct regular outbound calls to schedule meetings and generate pipeline • Responsible for the entire sales funnel: pipeline transparency, forecast quality, revenue projections • Establish/expand KPI-driven work (e.g. conversion, cycle time, win rates, pipeline coverage) • Work closely with Customer Success on retention, cross-sell and upsell strategies • Continuously monitor the market and competitors to identify new approaches and clearly position PAQATO • Tight integration with Marketing to increase revenue: sharpen ICP, messaging, funnel feedback

🎯 Requirements

• Several years of experience in B2B sales (ideally SaaS and/or close to e-commerce) • Proven leadership experience (team building/development, target achievement, coaching) • Strong hands-on mentality and enjoyment in building and improving structures • Strong in pipeline, forecasting, KPIs and data-driven management • Strong communication skills (internal and external), negotiation skills, closing ability • Extensive experience using AI in sales/marketing contexts • Plus: network in the e-commerce/SaaS space

🏖️ Benefits

• Hands-on team spirit: Our team consists of all-stars who want to grow together – we look for talent who drive initiatives independently while never losing sight of team success • Flexible working hours & location: Whether home office or office – we will find the right model together, presence in Münster (especially more frequently at the beginning, 1–2 days on-site per month in Münster) • Team events: Whether a table tennis match, after-work beer or other activities – fun is important to us • Exciting location: The [whyit] campus hosts many tech-focused companies. Here we benefit from neighborhood cooperation and many creative minds