Technical Consultant

Job not on LinkedIn

🔥 20 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ParentPay

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

💳 Fintech

📚 Education

🤝 B2B

💰 Private Equity Round on 2020-12

Fintech • Education • B2B

ParentPay is a digital payment platform tailored for schools that streamlines payment processes for parents and guardians. It offers various services including cashless payments for meals, school trips, and clubs, as well as tools for school administration such as meal management and parental engagement. Founded to enhance communication and financial reporting within the education sector, ParentPay now supports over 11k schools and 4 million parents in the UK.

📋 Description

• Deliver a reliable, high-quality technical service that enables customers to achieve maximum value from their Library Management Cloud solution. • Deliver high-quality technical support and configuration for Library Management Cloud hosted solutions. • Configure, administer, install and upgrade customer systems in line with agreed project and service requirements. • Troubleshoot technical and application issues, including data flows, hosted infrastructure and cloud service configuration. • Work with internal infrastructure teams to support hosted customer implementations and security configurations. • Support Azure-based cloud product solutions and contribute to ongoing service stability and improvement. • Provide clear documentation for delivered work, configuration changes and technical resolutions. • Communicate project issues, risks and resolutions to relevant managers and customers in a professional and timely way. • Build collaborative, positive relationships with customers and colleagues across product, development and service operations teams. • Recommend process and technical improvements that enhance service quality, resilience and customer experience. • Provide third-line technical support and participate in self-evaluation to support continuous personal development. • Configure, administer, install, upgrade and troubleshoot cloud-hosted library management solutions for UK libraries. • Deliver project work helping customers maximise value from the platform. • Collaborate with product subject matter experts, development teams, service operations colleagues and customers.

🎯 Requirements

• Experience supporting enterprise-level solutions and working across organisational technical teams. • Strong understanding of information systems, including complex relational databases, data structures, querying and information extraction. • Knowledge of Azure PaaS, Azure Functions, Windows Server, IIS, Ubuntu, Kubernetes and Docker containers. • Experience with SQL Server installation, configuration, setup, best practice and SQL Server Reporting Services. • Experience deploying, configuring and supporting software in customer-facing environments. • Excellent verbal and written communication skills, with the ability to explain technical information clearly to customers and colleagues. • Experience managing customer projects, configuration requests and technical priorities. • Awareness of Cyber Essentials best practice and secure configuration principles. • Creative and analytical approach to problem solving, with the confidence to investigate complex technical issues. • Ability to work independently while collaborating effectively across teams and with customers. • Organised and proactive approach, with the ability to manage priorities, meet agreed timescales and support multiple customers simultaneously. • Experience with Azure-based technologies used to support cloud-native products. • Knowledge of Apache Jena or similar graph knowledge structures. • Experience using Python for scripting, automation or technical investigation. • Infrastructure awareness, including Terraform or other deployment script technologies, container image deployment, DNS, firewalls, digital certificates and service permissions. • Certifications from Microsoft, VMWare, Cisco, Fortinet, Veeam or Ubiquiti. • Understanding of modern networking concepts such as SD-WAN, SASE and ZTNA. • Degree-level education, or equivalent experience, in an IT-related subject.