Portuguese-Speaking Technical Support Adviser

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September 13

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Patrique Mercier Recruitment

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Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

2 - 10 employees

Founded 2022

🎯 Recruiter

🤝 B2B

🛍️ eCommerce

📋 Description

• Assist Portuguese-speaking clients with technical issues related to the company's products and services. • Deliver high-quality technical support to Portuguese-speaking customers regarding technology offerings. • Diagnose and troubleshoot technical issues effectively to ensure customer satisfaction. • Educate customers on the features and benefits of products and services. • Document all customer interactions and solutions to maintain clear records. • Collaborate with team members to improve support processes and share insights. • Engage in ongoing training to stay informed about product updates and industry trends.

🎯 Requirements

• Fluency in Portuguese (both spoken and written) is required. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter. • Strong technical skills with an aptitude for problem-solving. • Prior experience in customer service or technical support is preferred but not mandatory. • Excellent communication skills and a customer-focused approach. • A collaborative team player who can thrive in a dynamic work environment. • Adaptability and a desire to learn and grow in the technology industry. • A genuine passion for helping others and delivering outstanding support!

🏖️ Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package (flight, transfer and 2 weeks hotel) • Free Greek Lessons, discounts and other perks