Senior Business Development Manager, ITIL

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September 15

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PeopleCert

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Education • SaaS • B2B

PeopleCert is a global leader in business and IT certifications, providing professional qualifications to individuals and organizations. The company offers a wide range of certification programs, including ITIL, PRINCE2, DevOps, and LanguageCert, aimed at advancing careers in areas such as IT service management, project management, software development, and language proficiency. PeopleCert supports continuous professional development through eLearning, virtual, and in-person training solutions, and membership resources for career advancement. With a focus on helping professionals validate their skills and align with business goals, PeopleCert sets the standard in professional certification and training services.

501 - 1000 employees

Founded 2000

📚 Education

☁️ SaaS

🤝 B2B

📋 Description

• Overseeing all activities within America to help expand the America market • Connect with corporates, government entities and other professional organizations to grow awareness and market size of PeopleCert products • Work closely with PC partner organizations in America and help them sell more ITIL products • Forge and nurture high-impact relationships with senior decision-makers for promoting ITIL products • Mentor and guide a commercial and events team to achieve defined goals and objectives • Build and manage a strong pipeline of leads and key accounts • Maintain and achieve maximum B2B market penetration of ITIL products, implementing a target-driven sales strategy • Coordinate activities with the company's operations base respecting local market conditions and culture • Plan and organise personal sales strategy to maximise Return on Time Investment for the territory/segment • Monitor progress against daily/weekly/monthly targets and report to Headquarters • Facilitate and expedite resolution of customer problems and complaints, working closely with support teams • Participate in trade shows, language education events, and strategic forums across the region • Collaborate cross-functionally with global product and marketing teams to drive local adaptation and growth

🎯 Requirements

• Post-graduate degree is a must in IT, preferably an MBA • Over 8-10 years' experience in driving new business development at corporate level, with proven track record in driving successful business development transactions • Awareness of ITIL® is desirable but not an absolute must • A self-starter with an entrepreneurial bent of mind who can work across different cultures • Sound understanding of channel development, strategy selling principles, partnership strategy and consultative selling • Superb relationship, communication, and negotiation skills with executives and external constituents across cultures • Exposure in the Education market, Consulting or Examination/Certification sectors; experience in international corporate environments is an asset • Preference given to candidates from IT Consulting and/or Technology backgrounds • Advanced written and spoken English (C2 level certification desired; LANGUAGECERT C2 LTE or C2 IESOL a plus) • Advanced computer literacy required (ECDL Advance level certification desirable) • Experience in Microsoft Dynamics CRM or similar software considered an asset

🏖️ Benefits

• Competitive remuneration package • Work in an international, dynamic and fun atmosphere • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees • Huge learning experience in using best practices and global environment • Constant personal and professional development • 100% Virtual Hiring Process