Field Service Engineer

🕒 July 31

🇬🇧 United Kingdom – Remote

💵 £35k - £50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 51%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Install, maintain, troubleshoot, and repair advanced MRI systems • Provide expert technical support and guidance to customers and colleagues • Deliver field-based technical support according to training, experience, and product competencies • Perform corrective and preventative maintenance, installations, upgrades, and field change orders • Diagnose and resolve mechanical, electrical, hardware, software, and network-related issues • Determine cost-efficient solutions to minimise customer downtime and maximise system availability • Maintain service records and documentation in accordance with Philips QMS and regulatory requirements • Build strong customer relationships through professional communication and a customer-first approach • Participate in the Field Service Engineer on-call rota • Support continuous improvement initiatives and share technical knowledge and best practices • Ensure compliance with Philips quality, regulatory, health and safety, and customer site requirements • Report to the Service Delivery Manager for the South East

🎯 Requirements

• HNC/HND (NVQ Level 3 or above), degree in Electronics, Electrical Engineering, Biomedical Engineering, Medical Engineering, or equivalent technical discipline • Proven experience diagnosing and repairing complex medical, imaging, electronic, or electromechanical systems • Strong logical troubleshooting and problem-solving skills • Ability to work independently in the field • Experience supporting MRI systems is highly desirable; experience in other advanced imaging modalities will also be considered • Good understanding of IT infrastructure, networking, system connectivity, cybersecurity principles, and remote diagnostics • Ability to learn and apply technical knowledge across multiple products and technologies • Strong customer focus with excellent communication and relationship management skills • Proactive approach to service improvement and customer satisfaction • Full UK driving licence • Willingness to travel extensively throughout the Northwest • Residence within a suitable location to support customers across South East England • Standard DBS (Disclosure and Barring Service) check required

🏖️ Benefits

• Company car • Annual incentive linked to key performance indicators and company results • Generous pension contribution • Private healthcare • Health and wellbeing benefits • Learning and development opportunities • Flexible working options • Reasonable tools or adjustments during the recruitment process and beyond