Mental Health Throughput Manager

🕒 July 29

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PM Pediatric Care

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

🏥 Healthcare

⚕️ Healthcare Insurance

📚 Education

Healthcare • Healthcare Insurance • Education

PM Pediatric Care is a healthcare provider specializing in pediatric urgent care and comprehensive behavioral health services for children and young adults aged 5-26. The company offers convenient, top-quality, evidence-based medical care with services that include virtual visits, medication management, and psychiatric services. Additionally, PM Pediatric Care provides educational resources for parents and caregivers and works closely with schools to improve K-12 student outcomes with full-spectrum physical and mental health programs. They also have strategic partnerships with leading health systems and provide professional development for clinicians.

📋 Description

• Overseeing and optimizing the end-to-end patient flow across Mental Health services. • Providing operational leadership for intake, patient access, scheduling, provider capacity management, referral conversion, care coordination, billing throughput, and process improvement initiatives. • Identifying bottlenecks, implementing scalable workflows, and ensuring timely, high-quality care throughout the treatment journey. • Recruiting, onboarding, training, and developing team members. • Conducting regular one-on-one meetings, coaching sessions, and performance evaluations. • Monitoring and improving new patient conversion rates and reducing barriers to care.

🎯 Requirements

• Bilingual. • Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Psychology, or a related field (or equivalent experience). • 3–5 years of healthcare operations or patient access experience. • 2+ years of leadership or supervisory experience. • Experience with mental health. • Strong knowledge of scheduling workflows and patient access management. • Advanced proficiency in Microsoft Excel and reporting tools. • Experience with electronic health record (EHR) systems.

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities