Senior Digital Project Manager

🕒 April 2

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port-neo - THE CX-AGENCY

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🤝 B2B

🏢 Enterprise

B2B • Enterprise

port-neo - THE CX-AGENCY is a German customer experience (CX) and digital marketing agency with over 20 years of experience. They design data-driven, empathy-led digital concepts, platforms and CX strategies tailored to service and enterprise clients, combining CX management, PX (product experience) work and digital technologies to improve customer journeys and touchpoints. Port-neo operates multiple German offices (Stuttgart, Berlin, Munich, Cologne, Ulm), publishes a CX Lounge talk and blog, and lists clients such as EnBW, Škoda, Allianz and AOK.

📋 Description

• You confidently manage large and smaller digital projects from briefing through to delivery. • Whether new websites, portals, apps, microsites or other platforms — you take responsibility to ensure these projects are delivered on time, within budget, and to the required quality. • You manage functionally and technically complex projects and, through your expertise, contribute the Customer Experience/User Experience perspective to the project. • You act as the primary point of contact for clients and manage the project both externally and internally. • You work closely with your interdisciplinary team and coordinate with colleagues across teams and locations. • You are responsible for ensuring the satisfaction of both clients and the project team for the projects entrusted to you. • Additionally, you may facilitate Scrum ceremonies such as Sprint Planning, Sprint Review, Sprint Retrospective, and daily stand-ups.

🎯 Requirements

• At least 5 years of professional experience in a digital agency as a Digital Project Manager, Product Owner, or Scrum Master. • Solid knowledge and hands-on experience with agile frameworks such as Scrum and Kanban, and proficiency with tools like JIRA and Confluence. • A good sense for the appropriate project setup, whether waterfall or agile. • Strong communication skills that enable you to advise colleagues from non-technical backgrounds and clients. • Solution-oriented, structured thinking and working style, with a pragmatic approach and an agile mindset.

🏖️ Benefits

• Tailored training and development opportunities through internal knowledge transfer and a training budget per department/area. • Flexible home-office policy and flexible working hours. • A supportive work environment with weekly one-on-one exchanges with your manager. • JobRad, Urban Sports Club membership, public transport (ÖPNV) pass, non-cash benefits (Sachbezug), and a company pension scheme can be part of your individual benefits package. • Look forward to team events, Christmas parties, and port-neo merchandise 🎉