Prima Power
1001 - 5000 employees
🚀 Aerospace
Aerospace • Automotive • Manufacturing
Prima Power is a leading provider of high-performance machines and automated solutions designed to enhance productivity in sheet metal working. They specialize in advanced technologies such as laser cutting, punching, and robotic solutions, providing a modular approach to manufacturing that integrates seamlessly into clients' production processes. With a customer-focused philosophy, Prima Power aims to support businesses across various industries by improving production efficiency and capabilities.
Customer Care Specialist
Job not on LinkedIn
🕒 May 22
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Prima Power
1001 - 5000 employees
🚀 Aerospace
Aerospace • Automotive • Manufacturing
Prima Power is a leading provider of high-performance machines and automated solutions designed to enhance productivity in sheet metal working. They specialize in advanced technologies such as laser cutting, punching, and robotic solutions, providing a modular approach to manufacturing that integrates seamlessly into clients' production processes. With a customer-focused philosophy, Prima Power aims to support businesses across various industries by improving production efficiency and capabilities.
📋 Description
• Guiding customers through policy purchases through phone, email, and live chat • Tailoring products to meet individual needs; • Ensuring accurate data entry and document verification; • Advising on post-sale modifications; • Exploring cross-selling opportunities
🎯 Requirements
• Customer care experience: A minimum of 2+ years in similar roles is essential; • Regulatory know-how: Experience in an FCA regulated environment or a good understanding of FCA regulations; • TCF principles: A strong belief in Treating Customers Fairly (TCF) principles; • Exceptional communication: Stellar communication skills and a knack for teamwork; • Independence: The ability to organise your work independently.
🏖️ Benefits
• Hybrid working, with a mix of home and office days. • Access to learning resources, mentorship and a growth plan tailored to you. • Private healthcare, gym discounts, wellbeing programs and mental health support.
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