Business Change and Transformation Manager, Consulting

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🕒 May 30

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Protiviti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💸 Finance

Consulting • Cybersecurity • Finance

Protiviti is a global business consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration across various industries. The company specializes in helping organizations solve complex problems in finance, technology, operations, governance, risk management, and internal audit, leveraging advanced tools such as artificial intelligence, data analytics, and cybersecurity. With a focus on innovation and adaptability, Protiviti partners with clients to navigate the evolving business landscape and achieve sustainable growth.

📋 Description

• Managers are responsible for serving clients and ensuring the successful execution of projects • Managers develop lasting relationships with client personnel and seek to further these relationships through quality product delivery • Responsible for understanding their client’s business and demonstrating technical competence in their product group and industry • Managers develop contacts with the business community and serve as ambassadors of Protiviti in the market • As a specialist in Business Change & Transformation, apply specific expertise and experience in Change and Transformation projects across a broad range of clients • Demonstrate strong knowledge of business transformation methodologies, target operating model design, organisational change and process improvement across multiple sectors • Facilitate workshops and stakeholder meetings to gain an understanding of client business operations, strategic objectives, challenges, risks, gaps and inefficiencies • Manage the delivery and execution of client engagements • Manage Protiviti and client staff in line with BPI practice for the successful delivery of client engagements • Ensure accurate documentation of current-state business processes, operating models and ways of working through process maps, workflow diagrams and other appropriate visualisation techniques • Identify, document and communicate key business risks, operational gaps, inefficiencies and transformation opportunities • Evaluate, synthesise, organize and interpret data sets • Proactively identify, document and communicate innovative ideas to simplify, standardise, optimise and automate business processes • Lead the design of client target operating models • Draft and review high-quality client deliverables • Execute project management, governance and programme administration activities to support business transformation initiatives • Lead communication and relationship management with client stakeholders and Protiviti leadership • Support business development activities.

🎯 Requirements

• Demonstrated experience within a consulting environment delivering business change, transformation, or operational improvement initiatives across multiple sectors • Brings exposure to organisational change, process optimisation, programme delivery, and transformation execution • Proven end-to-end project and programme management experience, with strong client relationship management skills and the ability to operate as a trusted advisor • Experience supporting the design and delivery of business transformation initiatives, including operating model design, business process optimisation, organisational redesign, digital and technology-enabled transformation, and customer or employee experience improvement • Strong leadership and team management capabilities, with experience leading teams, supervising delivery, and contributing to the development and mentoring of junior colleagues • Self-motivated and proactive, with the ability to operate independently and navigate ambiguity, particularly during early-stage or less structured engagements • Strong analytical and creative problem-solving skills, with the ability to structure complex challenges and develop pragmatic, value-driven solutions • Excellent communication skills, including advanced verbal, written, and presentation capabilities, with the ability to articulate complex ideas clearly to senior stakeholders • High-quality report writing and documentation skills, with strong attention to detail and professional standards • Ability to manage multiple priorities effectively, maintaining composure and professionalism under pressure • Exposure to, or experience in, business development activities, including contributing to proposals and client growth initiatives • Strong organisational and time management skills, with the ability to deliver high-quality outputs within agreed timelines • High levels of integrity and professionalism, demonstrating sound ethical judgement in all aspects of work • Proficiency in Microsoft Office 365 tools • Professional certification in project management or change management desirable.

🏖️ Benefits

• Employees are eligible for medical and dental insurance cover • Life assurance • Pension scheme • Up to 25 days holiday per calendar year • Up to 10 paid holidays each calendar year