Customer Lifecycle Marketing Manager

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of PubNub

PubNub

51 - 200 employees

🔌 API

🏢 Enterprise

☁️ SaaS

API • Enterprise • SaaS

PubNub is a real-time developer platform that provides the infrastructure for scalable real-time applications. It offers a comprehensive suite of APIs, SDKs, and integrations for building real-time chat, live audience engagement, multi-user collaboration, IoT device control, and more. With PubNub, developers can leverage its powerful network infrastructure to achieve rapid development and scalability across various use cases. The platform supports multiple programming languages, including JavaScript, Kotlin, Go, Dart, Swift, Unity, and Ruby, and ensures security and compliance with standards such as GDPR, HIPAA, and SOC2. PubNub aims to facilitate faster development, lower risks, and increased growth for its customers with its robust pub/sub network and infrastructure solutions.

📋 Description

• Own the marketing programs that help customers adopt more of our platform. • Lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement. • Work closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. • Improve Net Revenue Retention (NRR) and reduce preventable churn. • Create a steady pipeline of expansion opportunities across our existing customer base.

🎯 Requirements

• 3+ years in B2B SaaS lifecycle, customer, or retention marketing. • Experience marketing to developer-focused audiences. • Data-driven approach to segmentation, timing, and measurement. • Hands-on experience with CRM and marketing automation. • Strong cross-functional collaboration with Customer Success and Sales.

🏖️ Benefits

• Competitive compensation • Thoughtfully designed benefits to support your success and well-being • Flexible work arrangements

Apply Now

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