Sales/Revenue Operations Analyst

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October 8

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Rapid7

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Cybersecurity

Rapid7 is a cybersecurity company that provides a range of solutions designed to secure cloud, identity, and endpoint products. The company's Command Platform utilizes artificial intelligence to offer deep insights into cybersecurity threats and vulnerabilities. Rapid7's offerings include Managed XDR for continuous monitoring, detection, and incident response, as well as tools for attack surface management, vulnerability management, and threat intelligence. The company is known for its open-source projects like Metasploit and Velociraptor, which aid in vulnerability research and enhancing cybersecurity frameworks. Rapid7 also emphasizes community and culture, contributing to diversity, equity, and inclusion, and engages in public policy advocacy to strengthen cybersecurity on a broader scale. They serve over 11,000 global companies and deliver expert analysis on attack trends and emergent threats through Rapid7 Labs.

1001 - 5000 employees

Founded 2000

🔒 Cybersecurity

📋 Description

• Collaborate cross-functionally to provide in-depth business analytics that informs planning and other strategic decisions, and helps Rapid7 Go to Customer organisation maximise productivity • Support the GTC rhythm of business reporting including regular weekly, monthly, and quarterly reports; forecast calls; pipeline build tracking etc. • Drive improvement of business processes by partnering with our SFDC & Tableau platform owners and admins to improve and refine workflows to meet users’ needs • Create customised, intricate dashboards and automated reporting tools related to sales and customer success performance metrics • Develop ad-hoc and proactive analyses, rooted in Salesforce & Tableau/Snowflake data, that provide actionable insights • Partner with IT teams to understand new capabilities available in Salesforce, Tableau and Clari to train GTC representatives to use these capabilities • Assist with key sales and customer success planning activities during planning and budgeting cycle

🎯 Requirements

• Previous experience as an analyst in Sales Operations, Revenue Operations or Business Operations in a tech company is a must. • Experience within the SaaS industry is a plus • BA/BS degree in business or related field preferred • 3+ years of Salesforce.com experience and advanced Excel/Google Sheets skill is required. • Salesforce certification or Lightning experience a plus • Experience with Tableau, PowerBI or similar analytics platform • Excellent analytical and problem solving skills, combined with strong business judgment and ability to present analysis in a clear and compelling manner • Experience working in a high-growth, performance and deadline driven environment • Results oriented with strong attention to detail and the ability to prioritise multiple objectives and projects whilst holding themselves and others accountable to achieve meaningful outcomes • Curiosity to learn and be challenged with a can do attitude • A team player who collaborates effectively both cross functionally and as part of a high performing team • Excellent interpersonal, verbal, and written communication skills required.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events