After-Sales & Reservations Coordinator

Job not on LinkedIn

🔥 18 hours ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RecruitMyMom

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

RecruitMyMom is a specialist talent agency in South Africa focused on empowering women by providing access to skilled job opportunities. With a commitment to diversity and flexibility, the agency connects professional mothers and independent contractors with employers seeking reliable talent for both full-time and part-time positions across various industries. They offer services including background checks, psychometric testing, and access to a wide range of professions, from virtual assistants to fractional executives.

📋 Description

• Review hotel and golf course confirmations against initial booking details for accuracy • Convert supplier confirmations into clear, professional client communications • Manage booking amendments, tee-time adjustments, room and transfer requests, and special enquiries • Communicate with international hotels, resorts, golf courses, and operational partners • Resolve booking issues before, during, or after trips • Update internal systems with supplier contact details, rates, policies, stop-sales, maintenance windows, and operational information • Maintain current hotel and golf course rates, promotional offers, and booking conditions • Issue welcome-home communications and resolve outstanding enquiries • Maintain the internal knowledge base and identify opportunities to optimise reservation and after-sales processes

🎯 Requirements

• Experience gained within travel, managing reservations, or online booking platforms • Proven meticulous attention to detail with the ability to identify errors and discrepancies • Demonstrated organisational skills with experience managing multiple bookings, enquiries, and deadlines concurrently • Excellent written and spoken English language skills for professional communication with global clients and international suppliers • High level of accountability and ability to work independently within a remote team structure • Comfortable handling detailed operational data, navigating booking systems, and learning new online technology tools quickly • Strong problem-solving abilities, remaining calm, professional, and solution-focused during time-sensitive or unexpected operational issues • Sound judgement regarding when to act independently and when to seek operational clarification • Responsible approach to technology and AI tools, ensuring all output is reviewed and fact-checked for accuracy prior to distribution

🏖️ Benefits

• Full-time, 40 hours a week • Remote position