Accounts Receivable Manager

🕒 June 2

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REE Medical

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

Healthcare Insurance

REE Medical is a company that specializes in providing medical evidence to support veterans' disability claims. They assist veterans by connecting them with a nationwide network of physicians who can deliver competent and thorough medical examinations to accurately document disability ratings. REE Medical focuses on helping veterans navigate the complexities of filing for VA disability compensation by offering a streamlined service that includes free consultation and expert guidance.

📋 Description

• Lead, mentor, and develop the Accounts Receivable team, fostering a high-performance, accountable culture. • Establish clear goals, KPIs, and expectations aligned with company financial objectives. • Oversee hiring, onboarding, training, and ongoing professional development. • Manage team capacity, including timecards, PTO, and workload distribution. • Oversee end-to-end AR operations including invoicing, collections, cash application, and dispute resolution. • Lead complex collections efforts with a strong emphasis on customer service and relationship management. • Design and implement custom billing plans and payment arrangements tailored to client needs while protecting company cash flow. • Serve as the escalation point for sensitive or high-value accounts. • Partner with customers to resolve billing issues, negotiate payment terms, and improve overall satisfaction. • Develop and maintain weekly and monthly AR reporting packages for Finance leadership. • Track and analyze key performance metrics, including Days Sales Outstanding (DSO), Aging and delinquency trends, Collection effectiveness, Invoice accuracy and cycle times. • Provide actionable insights and recommendations to improve cash flow and reduce risk. • Build and refine dashboards to enhance visibility into AR performance. • Act as the subject matter expert (SME) for billing and collections processes. • Identify opportunities to streamline workflows, improve efficiency, and enhance customer experience. • Ensure compliance with internal controls, financial policies, and data privacy standards (PII/PHI where applicable). • Collaborate cross-functionally with Sales, Customer Success, and Finance to align billing processes with client lifecycle needs. • Support forecasting and cash flow planning through accurate AR data and trend analysis. • Ensure timely and accurate invoice in accordance with contract terms and company policies. • Monitor team performance against service-level expectations and departmental KPIs. • Provide hands-on support when needed to ensure continuity during peak periods or staffing gaps. • Maintain strong communication with internal and external stakeholders to ensure efficient issue resolution.

🎯 Requirements

• 7+ years of experience in Accounts Receivable, with at least 5+ years in a leadership role • Proven experience managing custom billing plans and payment arrangements. • Strong background in collections with a customer service–focused approach • Experience owning and delivering AR reporting and performance metrics • Proficiency with accounting/ERP systems and reporting tools • Experience with Netsuite and system implementation is a plus • Excellent communication, negotiation, and problem-solving skills • Proficiency in data analysis and reporting, with the ability to leverage technology to drive process improvement.

🏖️ Benefits

• Health, dental, and vision insurance with Company-sponsored Life Insurance • Retirement savings plan with company match • Vacation time off, sick time off, and holidays • Ongoing training and development programs • Opportunities for advancement within the company • Flexible work schedules • Remote first environment with company-wide conferences annually • Employee assistance program for personal and family well-being • Employee discounts on products and services through Insperity • Recognition programs for outstanding performance • Company-sponsored social events and activities