Engagement Manager

🕒 March 14

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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RELX

WebsiteLinkedInAll Job Openings

10,000+ employees

🏢 Enterprise

🔬 Science

Enterprise • Science • Legal

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

📋 Description

• Single point of contact for general consulting, incident reporting and escalation for our key customers • Providing strategic oversight for LexisNexis Risk Solutions project teams integrating new use cases for your customers • Ability to complete quantitative analysis for the purpose of developing tactical or strategic client solutions, to identify and mitigate risk or to provide regular reporting • Advocating on behalf of your customers with LexisNexis Risk Solutions internal staff in Products and Engineering • Pairing with Strategic Account Managers to identify new follow-on sales opportunities • Travel may be necessary • Develop models for resource planning and consumption as well as key performance metrics for project/program success • Establish rigorous execution discipline & communication process: risk management, mitigation, tracking, scheduling trends vs baseline, recovery actions, executive reporting & stakeholder communications

🎯 Requirements

• Experience of post-sales consulting experience in the security or fraud industry, especially with large organizations • Requires practical expertise in fraud and general knowledge of fraud related areas • Strong verbal and written communication skills in Polish and English • History of working with highly technical internal and external teams, then translating requirements and discoveries to non-technical decision makers • Strong SQL and/or Python skills • Fluency with data analysis and visualization tools • Experience working with Rules Engine • A keen eye for detail, accuracy and strong critical thinking skills with advanced judgement capability

🏖️ Benefits

• Generous holiday allowance with the option to buy additional days • Health screening, eye care vouchers and private medical benefits • Wellbeing programs • Life assurance • Access to a competitive contributory pension scheme • Save As You Earn share option scheme • Travel Season ticket loan • Electric Vehicle Scheme • Optional Dental Insurance • Maternity, paternity and shared parental leave • Employee Assistance Programme • Access to emergency care for both the elderly and children • RECARES days, giving you time to support the charities and causes that matter to you • Access to employee resource groups with dedicated time to volunteer • Access to extensive learning and development resources • Access to employee discounts scheme via Perks at Work