Tracking Delivery Manager

🕒 March 12

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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GAIN

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

📱 Media

B2B • Media • Marketing

GAIN is a creative-led, insight-driven company that specializes in blending data, technology, and creativity to drive measurable growth for brands across various sectors. They offer an array of services including brand strategy, customer science, conversion rate optimization, and user experience design. GAIN helps organizations understand their customers better and create personalized experiences that inspire change, focusing on impactful decision-making in industries like finance, retail, and government.

📋 Description

• Lead a team of tracking / tag management specialists • Ensure tracking projects are delivered accurately, on time, and in line with client objectives • Oversee the design, deployment, and maintenance of web tracking and tag management solutions for a broad range of customers across a variety of industries • Demonstrate impeccable attention to detail and deliver highly accurate and reliable tracking solutions across web and app properties • Scope and estimate tracking and measurement projects • Audit and evaluate existing tracking infrastructure • Design highly efficient and accurate tracking infrastructure • Identify, diagnose, and solve tracking problems across platforms • Organise and prioritise workloads in coordination with the Project Management team • Maintain project plans, delivery schedules, and dependency maps • Manage issue escalation and resolution paths • Support QA coordination and ensure accurate implementation before sign-off • Serve as the primary technical contact for clients, building strong, lasting partnerships • Lead regular client calls, communicating progress and results • Clarify briefs, requirements, and expected outcomes with clients and internal teams • Produce Statements of Work, technical documentation, and progress reports • Document implementation plans, tracking specs, and change requests • Maintain structured records of decisions, risks, dependencies, and test outcomes

🎯 Requirements

• 3 + years experience in a tracking-specific role (agency experience preferred) • Proven track record of designing, building, maintaining, and evaluating complex tracking solutions across web and app properties via GTM. • Excellent problem-solving and debugging skills • Exemplary communication & language skills. • Comfortable translating technical concepts into business language. • Strong organisational skills and ability to prioritise under pressure. • High attention to detail and quality • Familiarity with digital marketing channels and campaign instrumentation. • Expert-level experience with: • Google Tag Manager (GTM) • Google Analytics 4 (GA4) • Cookie Management Platforms (CMPs) • Advertising pixels, including: • Meta Ads Pixel (Including CAPI) • Google Ads conversion & remarketing pixels • Microsoft UET pixel • TikTok Pixel • Klaviyo • Hubspot Analytics • Others: Server-side tag management (Stape experience beneficial) & HTML & JavaScript • Debugging tracking scripts • Writing custom JavaScript functions to enable tracking functionality. • Data Layer design • Consent APIs • **Nice to Have** • Google Measurement Protocol & other server-side API technologies. • Back-end web development • Firebase tracking • App development • GTM Tag Template design • Adobe Analytics • BigQuery database setup & management • BI & reporting experience, e.g. PowerBI, Looker Studio • Airtable • Notion

🏖️ Benefits

• Private Medical Insurance • BUPA Life Assurance • Income protection • Employee Assistance Programme • Cycle to Work salary sacrifice scheme • Tech & Wearables salary sacrifice scheme • Octopus EV Scheme • Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing