Remote
501 - 1000 employees
đĽ HR Tech
âď¸ SaaS
đ˘ Enterprise
HR Tech ⢠SaaS ⢠Enterprise
Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.
Growth Customer Success Manager
đĽ 27 minutes ago
đŞđş Europe â Remote
đľ $37.3k - $83.9k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
đ Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Remote
501 - 1000 employees
đĽ HR Tech
âď¸ SaaS
đ˘ Enterprise
HR Tech ⢠SaaS ⢠Enterprise
Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.
đ Description
⢠Act as a trusted advisor and advocate for our customers, building strong relationships to ensure retention and high-quality service delivery. ⢠Manage the entire post-sale customer journeyâfrom the initial onboarding phase to an established partnership. ⢠Collaborate with Sales to align on customer expectations, monitor account health to proactively prevent churn and manage escalations, and identify valuable upselling and cross-selling opportunities. ⢠Share direct customer feedback to continually improve our team processes.
đŻ Requirements
⢠Demonstrated experience as a Customer Success manager. ⢠Fluent written and spoken English, and well structured communication skills in speaking & writing.
đď¸ Benefits
⢠work from anywhere ⢠flexible paid time off ⢠flexible working hours (we are async) ⢠16 weeks paid parental leave ⢠mental health support services ⢠stock options ⢠learning budget ⢠home office budget & IT equipment ⢠budget for local in-person social events or co-working spaces
Apply NowSimilar Jobs
đĽ 3 hours ago
CRM Specialist managing and launching campaigns across various channels for an international online gaming company focused on Latin America. Analyzing performance and driving player engagement through strategic CRM initiatives.
đŞđş Europe â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Customer Success
đŤđ¨âđ No degree required
đ Yesterday
Customer Success Manager managing Growth and Strategic accounts for consumer brands. Owning customer outcomes and leading cross-functional execution with a global team.
đ June 24
Customer Success Manager responsible for managing mid-market customer accounts in the DACH region. Focused on renewals, expansions, and delivering compliance solutions effectively.
đŁď¸đŠđŞ German Required
đ June 13
Customer Success Manager managing relationships and driving growth for payment programmes across Europe at Enfuce. Collaborate with various teams to ensure customer success and satisfaction.
đ June 12
Customer Success Manager assisting energy companies in launching and scaling products with Enode's infrastructure. Driving customer retention, expansion, and collaborative function building in a remote-first environment.
đŞđş Europe â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Customer Success
đŤđ¨âđ No degree required
