Head of HR Operations

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RemotePass

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $5.5M Series A - RemotePass on 2024-03

HR Tech • SaaS • B2B

RemotePass is a cloud-based platform that helps companies onboard, manage, and pay global and local workforces, including contractors, Employer of Record (EOR) employees, and direct hires. It streamlines HR, payroll, compliance, benefits, and expense management (including company-issued SpendCards) across 150+ countries, offers integrations with common HR and accounting tools, and provides security and compliance features like SOC2 and GDPR adherence. RemotePass positions itself as an all-in-one HR & payroll SaaS for businesses scaling internationally.

📋 Description

• Own day-to-day HR operations for RemotePass's internal, globally distributed team, keeping everything running reliably • Maintain the operational backbone of the HR function: processes, policies, documentation, and systems. Most of this exists. Your job is to keep it current, fix what's broken, and simplify where it makes sense • Be the go-to point of contact for the team on any HR query or issue, resolving matters promptly and with care • Run performance review cycles end-to-end, from set-up and coordination through to follow-through • Lead and support the TA function, staying hands-on with hiring where needed and keeping the recruitment pipeline moving • Lead, coach, and develop the team as RemotePass expands, balancing your own delivery with managing others • Maintain compliance with internal HR policies and local employment requirements across the countries where our team works • Track and report on the metrics that matter: time to hire, onboarding completion, ticket resolution, and compliance status • Collaborate cross-functionally with leadership, Finance, and Payroll to ensure a seamless experience for the internal team

🎯 Requirements

• 5 to 10 years in HR or People Operations with a strong track record of hands-on, day-to-day delivery • Proven experience running HR operations for a distributed or remote, multi-country team • Experience managing both HR operations and talent acquisition simultaneously • Experience leading and developing a small team • Background at a startup, scaleup, tech company, or EOR or HR tech company is a strong advantage • Hands-on experience with onboarding, offboarding, performance review cycles, and relevant HR and recruitment tools including an ATS • Excellent organisational and process skills with genuine attention to detail and follow-through • Comfortable being the operational go-to person in a fast-changing, remote-first environment • Fluent in English