IT Delivery Manager

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🕒 2 days ago

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Rentokil Pest Control North America

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1930

🏥 Healthcare

📦 Logistics

👥 B2C

Healthcare • Logistics • B2C

Rentokil Pest Control North America is a company specializing in pest control services throughout North America. They offer solutions for both residential and commercial properties to manage and eliminate pests effectively. Known for their extensive expertise in pest management, Rentokil focuses on providing safe, effective, and environmentally responsible services to address pest issues, ranging from insects to rodents. Their comprehensive programs are designed to protect health, property, and the quality of the environment.

📋 Description

• Develop and execute long-term delivery strategies for North American infrastructure • Lead the full lifecycle of strategic infrastructure and security projects • Ensure deliverables meet scope, budget, and quality standards • Streamline workflows using operational data and external best practices • Establish Jira-based program management frameworks and transparent reporting • Identify delivery bottlenecks and security risks through root cause analysis • Implement creative solutions and contingency plans • Liaise with Architecture, App Dev, Finance, and the ePMO • Partner with Financial Business Partners on financial reporting and infrastructure cost control • Lead and participate in PI planning sessions • Direct cross-functional teams through guidance and mentorship • Serve as the central contact for internal clients and global partners • Manage meeting cadence to resolve issues and maintain organizational relationships

🎯 Requirements

• Bachelor's degree in an IT-related field or related field, or equivalent years of experience • Equivalent experience defined as one year of applicable professional experience for each year of college requested • Minimum 4–6 years of professional experience as a Delivery Manager or closely related technical leadership role • Proven success managing and delivering complex infrastructure and security projects from initiation to completion • Demonstrated history of measurable results and organizational growth through strategic initiatives • Experience with Agile and Waterfall project management methodologies • Hands-on experience with Google Workspace, including Drive and Gmail • Hands-on experience with Jira • Experience leading cross-functional teams and managing multiple concurrent demands in high-pressure environments • Experience in a rapid-iteration or iterative-development landscape • Deep understanding of project lifecycles, release management, and ITIL governance frameworks • Proficiency interpreting complex data sets for decision-making and innovation • Advanced knowledge of IT infrastructure, platform enhancements, and cloud hosting landscapes • Ability to manage scope, budget, and resource allocation • Ability to develop long-term delivery strategies and anticipate future challenges • Ability to lead organizational change and continuous improvement • Ability to empower others, resolve conflicts, and drive stakeholder alignment without formal authority • Ability to translate complex technical concepts for non-technical stakeholders • Ability to build partnerships with Architecture, App Dev, and Financial business partners • Ability to analyze issues objectively and develop informed solutions • Flexibility to adapt to changing business priorities and market conditions

🏖️ Benefits

• Benefits start Day 1 for Full-Time Colleagues with no waiting period • Professional and personal growth opportunities • Multiple avenues to grow your career • Training and development programs • Tuition reimbursement benefits for full-time colleagues • Medical, dental, vision, disability, and life insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Health, safety, and flexibility prioritized • Competitive pay • Performance incentives offered for many roles