Claims Manager

🕒 October 13

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reserv Claims

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Manage a team of adjusters managing a mix of accounts and lines of business, including general liability and commercial property • Achieve or exceed goals and overcome obstacles consistently • Implement and maintain best practices for claim intake, investigation, evaluation, settlement, and recovery • Monitor and analyze claims data to identify trends, patterns, and process improvement opportunities • Align the team with client and customer expectations of the claims process • Serve as a resource for escalated claims • Ensure accuracy and adequacy of all aspects of claim reserving • Develop and implement strategies to mitigate fraudulent claims and ensure legal and regulatory compliance • Foster a positive work environment, promote teamwork, and encourage professional growth and development • Execute performance management; attract, hire, retain, and provide high-level training • Collaborate with Account Management, Compliance, and Claim Operations on complex or escalated claims-related issues • Maintain relationships with policyholders, agents, brokers, and legal representatives • Prepare and present claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigation

🎯 Requirements

• Candidates must reside in an eligible U.S. state throughout employment • Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States • Active insurance adjuster’s license by way of a designated home state, or home state • Bachelor's degree in insurance, business administration, or a related field • Relevant certifications such as CPCU or AIC are a plus • 10+ years in insurance claims management experience in multiple lines of business, preferably property, general liability and/or auto with bodily injury experience • 5+ years management experience, preferably managing in a remote environment • Comfortable with technology and able to evolve claims systems and processes to drive better efficiencies and outcomes • Demonstrated commitment to quality, accuracy, and attention to detail • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy • Generous family leave policy after 8 months of continuous work • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want

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