Overnight Team Leader

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

💵 £26.5k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Rethink Mental Illness

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🤲 Charity

🏥 Healthcare

🌍 Social Impact

Charity • Healthcare • Social Impact

Rethink Mental Illness is a UK-based charity that provides advice, information, services and campaigning for people severely affected by mental illness and their carers. It operates a wide range of services across England including peer support groups, mental health services (housing, employment support, crisis navigation), an advice and information service, and works on policy, campaigning, and research. The organisation offers resources on conditions, rights, crisis help, and runs public campaigns (e. g. , Mental Health Act reform, PIP), fundraising and membership programs, and employs staff across services. It is a registered charity and also operates services such as the Rethink Trust and Somerset Open Mental Health.

📋 Description

• Lead, motivate and coach a small overnight team • Support day-to-day service delivery and operational oversight • Provide line management and development support to staff • Monitor performance and service quality • Assist with rota planning and workforce coordination • Support recruitment, induction and ongoing staff development • Build effective relationships with health professionals and partner organisations • Deliver direct support to callers experiencing mental health difficulties • Champion recovery-focused practice and Rethink's values • Perform the Mental Health Triage Helpline Worker role • Hold shift lead/management responsibility for up to 3 Mental Health Recovery Workers or ancillary staff • Work closely with the Service Manager and Deputy Manager • Provide listening and emotional support, practical guidance, de-escalation, signposting, referrals, self-help encouragement and follow-up support where appropriate

🎯 Requirements

• Experience working within mental health, wellbeing or crisis support services • Experience supporting, coaching or supervising staff • Excellent communication and decision-making skills • Ability to stay calm and supportive in challenging situations • Commitment to recovery-focused, person-centred support • Strong organisational and administrative skills • Passion for improving the lives of people affected by mental illness • Enhanced DBS with Adults • Ability to work 12:00am–8:00am, 5 shifts per week • Ability to work one full weekend every 4 weeks • Ability to work bank holidays • No annual leave permitted over the Christmas and New Year period; rota requires three 4-hour shifts alongside usual hours during this period

🏖️ Benefits

• Full-time, permanent employment • Home-based work arrangement • Recovery-focused professional environment • Staff development, coaching and ongoing training opportunities • Annual leave (with restrictions over the Christmas and New Year period) • Weekend rota and bank holiday arrangements specified as part of employment