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Software Engineer II

Job not on LinkedIn

🕒 4 days ago

🚗 Michigan – Remote

infoinfo

💵 $97k - $207k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

Where this job comes from

Posted on Rocket Mortgage's careers page, not through a job board

First seen by Remote Rocketship 4 days ago

Still open on Rocket Mortgage's site. Checked 1 hour ago.

Logo of Rocket Mortgage

Rocket Mortgage

10,000+ employees

Founded 1985

💸 Finance

💳 Fintech

🏠 Real Estate

Finance • Fintech • Real Estate

Rocket Mortgage is a leading online mortgage lender that simplifies the home buying and refinancing process for consumers. It offers a variety of mortgage options, including fixed-rate, adjustable-rate, FHA, and VA loans, with tools and calculators to help clients understand their financial needs. With a focus on providing a smooth user experience and various promotional offers, Rocket Mortgage is dedicated to making homeownership more accessible and affordable.

📋 Description

• Design, develop, and maintain scalable backend services and APIs using .NET and TypeScript for AI-driven agent platforms • Build and optimize TypeScript-based agents powering phone and chat communication experiences • Own technical solutions from design through implementation, testing, deployment, and production support • Collaborate with cross-functional teams to integrate AI agent solutions with existing systems and infrastructure • Contribute to system architecture and technical design decisions for high-volume communication workflows • Write clean, maintainable, well-tested code and provide feedback through code reviews • Troubleshoot complex production issues and improve system reliability, performance, and observability • Mentor less-experienced engineers and contribute to engineering best practices and standards • Evaluate emerging technologies to improve AI-driven customer experiences • Potentially participate in an on-call rotation, including nights and weekends, to support production systems and service reliability

🎯 Requirements

• 4+ years of professional software development experience post-graduation • Strong proficiency in .NET and TypeScript or Node.js • Strong understanding of backend development, API design, distributed systems, and GraphQL • Experience designing and delivering production software with increasing levels of ownership and complexity • Experience troubleshooting and supporting applications in production environments • Ability to write clean, well-tested, maintainable code and effectively review the work of other engineers • Strong collaboration and communication skills across engineering and cross-functional teams • Experience with Sierra AI or similar platforms for building agentic communication experiences (preferred) • Experience with IVR, IVA, conversational AI, or contact center technologies (preferred) • Experience with cloud platforms and containerization technologies (preferred) • Experience building AI or machine learning-driven applications (preferred) • Experience designing scalable, highly available backend services (preferred) • Experience mentoring or providing technical guidance to other engineers (preferred)

🏖️ Benefits

• Annual bonus eligibility • Incentives • Medical benefits • Dental benefits • Vision benefits • 401K retirement plan • Paid time off • Health and well-being support for team members and their families • Career growth opportunities • Reasonable accommodations for qualified individuals with disabilities

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