Salesforce Marketing Cloud Specialist

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £45k - £55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

👻 Ghost score 0%

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RVU

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RVU is a company that empowers consumers in the UK to make informed financial decisions by providing a comparison platform for various services such as insurance, broadband, mobile, and energy. Through its brands like Uswitch and Confused. com, RVU enables customers to find the best deals based not only on financial savings but also on customer service and environmental considerations. The company operates within the home services and financial services sectors, aiming to enhance customer experiences and drive better outcomes in everyday financial transactions.

📋 Description

• Manage customer databases and implement automated marketing campaigns • Use AMPscript to build personalised, dynamic campaigns across multiple touchpoints • Identify, recommend and implement improvements in user experience, data integrity and process automation • Prepare and run platform health tests and reports • Present data-driven hypotheses and actionable recommendations for the Salesforce/CRM roadmap • Collaborate with stakeholders to recommend and agree technological solutions • Ensure processes are followed consistently • Own documentation and provide clear, constructive education and feedback • Support MI in developing performance and process-flow insights and analysis • Leverage Salesforce to enable sales and customer success teams to deliver high-quality service and customer care • Work within a growing team of Salesforce, marketing automation and CRM specialists • Contribute to improving the overall mortgage experience for customers

🎯 Requirements

• Demonstrable experience using Salesforce Marketing Cloud • Core basics mastered – HTML & AMPscript • Data analysis skills, including SQL and API skills • Comfortable using data to form hypotheses and propose clear, well-reasoned solutions • Able to work independently and manage own workload • Ability to write, interpret and critique technical specifications and requirements • Experience working in Linear and Notion (or equivalent) to manage workload in an agile way and document accordingly • Prepared for meetings, able to listen actively, and articulate reasoning clearly and constructively • Proactive ownership mindset and accountability for work from start to finish • Demonstrable experience using Marketing Cloud modules including Email Studio, Automation Studio, Mobile Studio, Journey Builder and Content Builder • Demonstrable end-to-end project delivery in SFMC • Stakeholder management experience and good communication skills • AI interest and enthusiasm

🏖️ Benefits

• Remote working • Basic Salary of up to £45k • Work from anywhere in the world for up to 22 days per year • 25 days holiday plus bank holidays (up to 28 days with length of service) • Company social events • Pension via Aviva (Pension match up to 5%) • Sick pay and sick pay insurance • Wellness programme from Able Futures • Critical Illness cover & Subsidised private medical insurance • Death in service Policy • Enhanced Maternity, primary adoption & Enhanced paternity & secondary adoption pay • Compassionate leave • Long service awards up to £5000 • Mentorship from an experienced SFMC Leader • Unique opportunity to get involved in an AI-enabled business • Full ownership of the Salesforce Marketing Cloud setup and configuration • Stakeholder management across all business levels • Direct input into operational process and improvements • Accountability and responsibility for operational improvements, and end-user training and development

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