Deal Support Training Manager

November 13

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Samsara

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Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

📋 Description

• Facilitate engaging virtual and occasionally in-person instructor-led sessions for onboarding new team members and for ongoing continuous learning on topics such as new systems (e.g., Salesforce, CPQ), deal processes, and sales policies. • Partner with subject matter experts within Deal Support and Sales Operations to design, develop, and maintain training content, documentation, and knowledge base articles. • Track, measure, and report on the effectiveness of training programs and their impact on team performance (e.g., deal velocity, data quality), using data and KPIs to identify opportunities for improvement. • Proactively partner with managers and team members to understand day-to-day workflows. Shadow analysts and review deals to identify knowledge gaps and opportunities for targeted coaching and training. • Manage multiple learning initiatives and projects simultaneously, from scoping and design to delivery and measurement, ensuring alignment with departmental goals. • Drive change management for process and systems improvements within the Deal Support organization collaborating with cross-functional SMEs to ensure the team is prepared, supported, and equipped with the necessary resources to adapt to change. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

🎯 Requirements

• 5+ years of experience in an enablement, training, or sales/business operations role, with a focus on creating and delivering training for internal teams • Demonstrated skills leading engaging live or virtual learning experiences for technical and process-oriented topics • Proficiency in Salesforce is required; understanding of the overall sales technology ecosystem is highly preferred • Strong project management and organizational skills with the ability to manage complex initiatives from end-to-end • Excellent communication and critical thinking skills, with the ability to distill complex processes and policies into clear, digestible training materials • Expert skills with facilitation and content creation tools (e.g., Google Suite, Zoom, Articulate, Camtasia, etc.)

🏖️ Benefits

• Full time employees receive a competitive total compensation package • Employee-led remote and flexible working • Health benefits