Implementation Consultant

🕒 May 8

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Manage the deployment of Samsara technology to Mid-Market customers • Ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform. • Track implementation progress, participation, product adoption, and account health. • Create launch plans and a roadmap to increase product usage. • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types. • Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases. • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

🎯 Requirements

• 2-4 years of experience in a senior Customer Success, account management, or strategic consulting role. Mid-Market SaaS experience preferred. • Strong priority management and high emotional intelligence. • Experience supporting or working with technical products. • Excellent consultative skills with experience in end-to-end system implementations. • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software. • Diplomacy, tact, and poise under pressure when working through customer issues. • Bachelor’s degree from a 4-year institution.

🏖️ Benefits

• Comprehensive health and parental leave plans • Professional development stipend • Flexible, employee-led remote model • Above-market total compensation through base salary, performance-based bonus/variable pay, and equity

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