Installation Specialist

🕒 June 24

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $76.2k - $132.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Monitor customer installation milestone progress in collaboration with Samsara Implementation Consultant. • Serve as a point of contact for escalations and troubleshooting during install phases. • Monitor CSAT related to installations and resolve root causes of dissatisfaction. • Assist partners in building project-specific installation guides using Samsara best practices. • Provide onsite oversight for large or complex deployments, including site readiness checks. • Perform first of kind installations on complex customer projects. • Identify risks early, propose mitigation strategies, and keep projects on track. • Capture lessons learned from each project to improve processes.

🎯 Requirements

• High school diploma required, advanced degree preferred. • Must have valid driver's license and be insurable • 3+ years experience managing vehicle and/or hardware technology. • Prior vehicle installation or up-fitter experience preferred. • Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications. • Basic understanding of electronics and electrical systems. • Experience in field operations coordination, implementation, and technical deployment. • Strong attention to detail with the ability to manage multiple projects in parallel. • Excellent communication and stakeholder management skills. • Fluent in English (verbal and written). • Comfortable in a dynamic, fast-paced environment with cross-functional collaboration. • Customer travel is expected up to 50-70%, including weekends and overnight stays.

🏖️ Benefits

• flexible, employee-led remote model • professional development stipend • comprehensive health and parental leave plans