Director, Revenue Systems – Operations

Job not on LinkedIn

October 24

🐎 Kentucky – Remote

Although this job is listed in Kentucky, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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Seek Now

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Real Estate • Insurance

Seek Now is a company that provides comprehensive inspection services and technology solutions for homeowners, insurance adjusters, and real estate professionals. They offer various services including emergency tarping, solo inspections, and detailed reports on property conditions. Their technology, including the Seeker 360™ platform, facilitates faster and more accurate insurance claims processing and real estate data capture. Seek Now collaborates with a wide network of certified inspectors across the United States to deliver ground truth property data and inspection services, focusing on improving decision-making and economic outcomes for their clients.

501 - 1000 employees

Founded 2012

🏠 Real Estate

📋 Description

• Own the administration and strategic design of all customer-facing systems: Salesforce, HubSpot, Zendesk, and related tools. • Architect and maintain integrations across systems to ensure clean, accurate data flow between Marketing, Sales, and Customer Success/Customer Support. • Design and implement automation workflows that connect customer engagement, lead handoff, sales opportunity management, and account tracking. • Build and maintain scalable data structures, validation rules, and user permissions across systems. • Define and manage processes that ensure accounts, contacts, opportunities, and customers are tracked consistently through the full lifecycle. • Create and optimize workflows that support multiple sales verticals (Insurance, Real Estate, D2C, etc.). • Partner with Sales Operations Directors on account and territory mapping, pipeline management, and performance visibility. • Maintain data hygiene across all CRMs and connected systems. • Develop and maintain dashboards and reports for executives, marketing, sales, and customer success leaders - ensuring a single source of truth for the revenue funnel. • Identify and troubleshoot data discrepancies across systems, ensuring alignment between teams. • Actively explore, test, and implement AI-driven automation across marketing, sales, and customer systems. • Use AI tools to improve efficiency in lead routing, data enrichment, forecasting, and customer engagement flows. • Collaborate closely with Sales Operations, Marketing Operations, and Customer Success/Customer Support teams to align processes, tools, and reporting. • Build strong partnerships with IT, Finance, and Product for integrations, user management, and security compliance. • Manage and mentor Salesforce Admin(s), and eventually build a centralized Revenue Operations team supporting all go-to-market functions. • Maintain a clear roadmap for all customer-facing systems, including backlog, feature requests, and release planning. Proactively identify system and process improvements to drive operational efficiency, reduce friction, and support scale. • Lead training and onboarding for system users to ensure high adoption and data quality.

🎯 Requirements

• 5+ years experience in Revenue Operations, Sales Operations, or CRM Systems Management. • Deep knowledge of Salesforce (required), HubSpot, and Zendesk. • Deep knowledge of Power BI (or similar analytics tools) • Proven track record in integrating systems and automating workflows across multiple GTM functions. • Strong data management and reporting skills (Salesforce dashboards, BI tools, etc.). • Experience implementing AI or automation in sales/marketing workflows preferred. • Hands-on, scrappy builder with a strategic mindset - comfortable designing architecture and jumping into configuration. • Exceptional cross-functional collaboration and communication skills.

🏖️ Benefits

• health, dental and vision insurance • 401K with company match • paid time off (PTO) • short and long-term disability insurance • AD&D insurance • life insurance • and more!