Mission Operations Specialist

🕒 September 24

🏄 California – Remote

🏄 California – Remote

💵 $75k - $110k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

👻 Ghost score 0%

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Shift5

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🎖️ Defense

📦 Logistics

🏭 Manufacturing

💰 $50M Series B on 2022-02

Defense • Logistics • Manufacturing

Shift5 is a company that provides an observability platform for onboard operational technology (OT), bringing order to the complexity of onboard data in critical defense and transportation assets. Their solutions are designed to enhance the security, availability, safety, resilience, and reliability of fleets through real-time data access and observability. Shift5's services include predictive maintenance, cybersecurity, compliance, and GPS integrity, serving industries such as defense, aviation, and rail. The company aims to unlock the complete ecosystem of onboard data, enabling operations, maintenance, and cybersecurity teams to make rapid and well-informed decisions.

📋 Description

• Install Shift5 hardware, sensors, networking equipment, and cabling on military and commercial platforms in industrial, maritime, rail, or defense environments • Configure, install, and update software applications, Windows/Linux operating systems, and system images across customer hardware • Execute installation procedures, startup checklists, and operational verification tests to ensure system readiness and compliance with Shift5 quality and safety standards • Travel and deploy into the field alongside customers and Mission Deployment Engineers, leading on-site integration, upgrades, and preventative maintenance activities • Troubleshoot basic hardware, software, network, and installation issues on-site, escalating complex technical challenges to Mission Deployment Engineers • Document installation activities, equipment configurations, and test results; prepare and maintain deployment kits, tools, and equipment

🎯 Requirements

• Experience in supporting technical equipment, field installations, electronics, networking, IT systems, or related hands-on technologies (1–4 years) • Proficiency with common hand tools, basic electronic test equipment, Windows operating systems, and basic Ethernet/IP-based communications • Strong mechanical aptitude, attention to detail, and ability to read basic technical procedures • Hands-on experience with technical troubleshooting, hardware assembly, software installation, and system testing in field environments • Comfort operating in dynamic, fast-paced environments, with the ability to lift up to 50 pounds in industrial, maritime, rail, or military settings • Associate degree, technical certification, military technical training, or equivalent hands-on experience • Highly self-motivated with a strong bias for action, proactive problem-solving skills, and willingness to travel up to 30% domestically and occasionally internationally • Active U.S. security clearance, or the ability and willingness to obtain one • Familiarity with Surface Navy vessels is a plus, with LCS experience • Military technical experience in electronics, communications, aviation, maritime, maintenance, IT, or related defense fields • Experience supporting DoD, aerospace, maritime, rail, or industrial customers • Familiarity with Linux operating systems, multimeters, logic analyzers, wiring diagrams, and installation drawings • Experience installing ruggedized computers, sensors, or networking equipment on operational platforms

🏖️ Benefits

• Bonus program and equity in a fast-growing startup • Competitive medical, dental, and vision coverage for employees and their families • Health Savings Account with annual employer contributions • Employer-paid Life and Disability Insurance • Uncapped paid time off policy • Flexible work & remote work policy • Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)

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