Senior Solutions Engineer

🕒 May 15

🏢🏡 London – Hybrid

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Smarsh

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💸 Finance

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2016-01

Finance • Enterprise • SaaS

Smarsh is the global leader in communications data and intelligence, focusing on digital communications compliance and risk management in regulated industries. With over two decades of experience, Smarsh delivers AI-enabled solutions to unlock business insights from communications data at scale. Trusted by 95% of top financial firms and managing billions of messages monthly, Smarsh offers services like chat capture, email archiving, and digital risk surveillance. Their platforms are designed to meet the diverse and evolving needs of financial services, government, healthcare, and other industries, enhancing productivity and ensuring compliance with digital communication governance challenges.

📋 Description

• Assist account executives in deal qualification by rapidly comparing customer needs with the capabilities of our products and services. • Lead the sales team response to customer RFIs and RFPs, and any required due diligence assessments, e.g., cloud, architecture, product, infosec. • Lead customer meetings to “discover” and document the detailed business requirements necessary for product selection, solution design, and drafting an early-stage commercial quote if required. • Collaborate with solution architects to design and finalize a solution and later manage any required proof of value engagement, e.g. POC. • Collaborate with account executives on deal strategy, tasks, deliverables, and milestones across the sales lifecycle. • Exhibit the highest level of knowledge and competence on Smarsh products, the underlying technology stack, the AWS cloud environment, and our target market. • Prepare sales presentations and bespoke product demonstrations that address customer-specific requirements and pain points while highlighting Smarsh product differentiators and ROI. • Learn the capabilities and positioning of other vendor solutions to assist in selling against the competition. • Obtain the “technical win” during the solution validation stage of the sales process.

🎯 Requirements

• Bachelor's degree or equivalent educational experience • 7+ or more years of technical presales experience in a B2B SaaS company, preferably leveraging public cloud (AWS preferred) • 5 or more years selling to large Enterprises, preferably in regulated financial services • Familiarity with AI/ML technologies, especially Natural Language Processing, is ideal • Demo 2 Win certification desirable • Consulting experience would be beneficial • Foundational project management skills • French language skills (Nice to have).

🏖️ Benefits

• Private Health Insurance • Enhanced Assistance Program • Employee Dental Plan • Group Life Assurance (GLA) • Wellness Reimbursement • Pension employer match • Internet Allowance • Stock options