Sales Operations Manager

Job not on LinkedIn

August 8

Apply Now
Logo of Smiths Group plc

Smiths Group plc

Engineering • Energy • Security

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

10,000+ employees

Founded 1851

⚡ Energy

🔐 Security

📋 Description

• The Sales Operations Manager plays a critical role in enabling a high-performing sales organization by driving operational excellence through reporting, data analysis, sales technology, and process optimization. • This individual will be responsible for managing the sales tech stack (especially the CRM), generating actionable insights through data, and ensuring the sales team has the infrastructure, tools, and support to execute effectively and efficiently. • Job duties to include but are not limited to; Sales Reporting & Analytics: Build and maintain real-time dashboards and standardized reports to track key performance metrics (e.g., pipeline velocity, win/loss rates, forecast accuracy, quota attainment). • Deliver monthly order intake reports and sales forecast in coordination with all sales departments and the head of Sales Americas. • Deliver regular reporting packages for leadership, highlighting trends, risks and opportunities within the sales funnel and overall business performance. • Partner with sales leadership to develop and refine forecasting models based on historical data and current trends. • Conduct ad hoc data analysis to support strategic decisions and business planning. • Train and support users on CRM best practices, features and enhancements. • Design, document, and refine sales processes to increase efficiency and reduce friction across the buyer journey. • Coordinate quarterly business reviews and performance analysis. • Act as the primary liaison between Sales, Marketing, Finance and Customer Success to align on goals, tools and metrics.

🎯 Requirements

• Bachelor’s degree in business, Finance, Data Analytics or a related field: MBA is a plus. • 5 years of experience in Sales Operations, Revenue Operations or related roles. • Advanced proficiency with CRM systems, reporting tools (e.g., Tableau, Power BI, Looker) and Excel/ Google Sheets.

🏖️ Benefits

• Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. • You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. • You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. • Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. • Be part of a team where we are making the world a safer place.

Apply Now

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