Field Service Engineer

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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SMT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🚘 Automotive

💼 Consulting

🏭 Manufacturing

Automotive • Consulting • Manufacturing

SMT is a global engineering solutions and services provider that delivers CAE software and consultancy for the design, analysis and optimisation of transmissions, electric machines and electrified powertrain systems. Its flagship product, MASTA, combines transmission and electric machine modelling in a single interface, and the company also offers training, support, workshops and professional services to automotive and industrial engineering teams.

📋 Description

• Service, maintain and repair Volvo Construction Equipment and associated machinery • Diagnose and resolve mechanical, hydraulic and electrical faults using technical expertise and diagnostic equipment • Identify additional service and repair opportunities and discuss them with customers and internal teams • Carry out work in line with quotations and time guides, highlighting where additional work may be required • Install software updates and system enhancements • Complete electronic job cards, reports and timesheets accurately and in real time • Order and manage repair parts and return parts promptly upon job completion • Support call-out and overtime requirements • Attend product and systems training • Complete all work safely and according to company and manufacturer standards • Support customers across Stirling, Edinburgh, Glasgow, Dunfermline and surrounding areas

🎯 Requirements

• Formal engineering qualification in Plant Maintenance, Agricultural Engineering, HGV Mechanics or a related discipline (NVQ Level 3, City & Guilds or equivalent) • Proven experience repairing and maintaining heavy construction plant, agricultural machinery, HGVs or similar equipment • Strong diagnostic and fault-finding skills across diesel engines, transmissions, drivetrains, hydraulics and electrical systems • Excellent problem-solving abilities and a methodical approach to fault diagnosis • Good communication skills and ability to build customer and colleague relationships • Strong IT skills and confidence using digital reporting systems • Commercially aware mindset focused on excellent customer service • High attention to detail and professional approach • Full UK driving licence • Welding and fabrication experience desirable • Previous Volvo Construction Equipment or similar heavy plant machinery experience desirable

🏖️ Benefits

• Company van • Health Cash Plan • 24/7 GP access • Physiotherapy support • Enhanced sick pay • Maternity, paternity and adoption leave • Pension with up to 5% employer contributions • Cycle to Work scheme • Salary sacrifice car leasing options • Employee discounts platform • Paid volunteering day • Refer-a-friend bonus • Long service awards • Employee-led initiatives • Recognition programmes • Wellbeing support