Channel Account Manager

🕒 October 7

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 39 days.
• Jobs at this company usually fill in 34 days.
• No salary listed.

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Manage the post-sales relationship between Solera, T-Mobile employees, and their customers • Provide post-sales support to T-Mobile customers while assisting the Solera Channel Sales Team • Communicate regularly with the Sales Director and Regional Sales Managers to maintain customer account health and promote retention • Leverage Solera/Spireon product expertise to meet sales objectives and gather customer and market insights • Investigate solution needs and assess onboarding training for FleetLocate Software launches • Develop understanding of Solera services and applications offered through T-Mobile and align them with customer requirements • Engage customers in person and virtually to pursue account objectives • Design targeted evaluation plans demonstrating how Solera meets customer needs • Address customer issues and complaints, providing solutions or next steps • Showcase Solera applications and communicate their value • Lead cross-functional teams to develop customer solutions and advance sales opportunities • Maintain accurate customer records in Salesforce and other reporting tools • Schedule onboarding training for new customers and provide follow-up training for existing customers • Conduct demo presentations and collaborate with legal, finance, and operations teams on renewals, migrations, upgrades, and other account changes • Escalate issues according to company policy and manage organized sales processes in Salesforce.com • Respond promptly and professionally to emails and voicemails • Meet and exceed quantitative and qualitative goals • Participate in Partner Business Review meetings and respond to NPS cases while conducting customer health checks • Align with Channel leadership on messaging, standardized presentations, and sales processes

🎯 Requirements

• Proven experience negotiating new business opportunities • Exceptional sales skills and experience working with channel partners (resellers) • Familiarity with transportation or logistics industries preferred • Strong ability to communicate clear value propositions to senior leadership • Bachelor's degree in business administration, Marketing, Communication, or equivalent work experience • 2+ years of sales/account management experience or experience in B2B environments • Strong communication skills and experience cultivating a current account base • Previous work experience in a channel/partner environment preferred • Demonstrated ability to present software and solutions through online meetings • Proficient in corporate productivity and web presentation tools • Experience with Salesforce.com or similar CRM systems • Excellent verbal and written communication skills • Strong listening and presentation abilities • Ability to multi-task, prioritize, and manage time effectively • Self-driven, results-oriented with a positive outlook and focus on quality • Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint) • Equivalent work experience may substitute for the bachelor's degree

🏖️ Benefits

• Equal Opportunity Employer committed to diversity and inclusion • Inclusive work environment

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