Technical Support Engineer

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October 23

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Solplanet

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Energy • Hardware • Transport

Solplanet is a company specializing in the development and production of solar energy systems and related technology. They offer a wide range of products including energy storage systems, hybrid inverters, high and low voltage batteries, EV chargers, and heat pumps. Their solar inverters are noted for being reliable, user-friendly, and easy to install. Solplanet focuses on making solar energy accessible and sustainable, with products designed to reduce environmental impact while saving costs for both residential and commercial customers. Committed to innovation, they support their offerings with industry-leading warranties and provide comprehensive support through installation guides and monitoring tools. Solplanet actively participates in global solar trade fairs, showcasing their advances in solar technology.

1001 - 5000 employees

Founded 2007

⚡ Energy

🔧 Hardware

🚗 Transport

📋 Description

• Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers • Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network. • Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty • Deliver online or onsite training to customers such as distributors and installers. • Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products • Leverage your technical know-how and insight into the competitive landscape to proactively provide feedback/suggestions to Product Management to enhance Solplanet’s product roadmap. • Work closely with Solplanet’s service teams and service partners in EMEA to assist our customers in the after-sales phase.

🎯 Requirements

• Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines. • Fluent in Romanian language and business fluent in English. • In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc. • Ability to work independently and focused in a dynamic, fast-paced environment. • Quick learner with desire to deepen knowledge in the renewable energy industry. • Prior work experience in a PV related industry is not a necessity but will be an advantage. • Self-motivated and performance driven • Excellent interpersonal and communication skills • Can-do attitude and hands-on mindset • Proactive, dynamic, solution and customer oriented

🏖️ Benefits

• Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment • Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise • Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry