Renewals Inside Sales Representative – German Speaker

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SonicWall

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1991

About SonicWallSonicWall has been fighting the cyber-criminal industry for over 30 years defending small, medium-size businesses and enterprises worldwide. Backed by research from the Global Response Intelligent Defense (GRID) Threat Network, our award-winning real-time breach detection and prevention solutions, coupled with the formidable resources of over 10,000 loyal channel partners around the globe, are the backbone securing more than a million business and mobile networks and their emails, applications and data. This combination of products and partners has enabled a real-time cyber defense solution tuned to the specific needs of the more than 500,000 global businesses in more than 215 countries and territories.Originally founded in 1991.*U.S. Patents 7,310,815; 7,600,257; 7,738,380; 7,835,361; 7,991,723

📋 Description

• Proactive outbound phone and email communication with existing Customers and Channel Partners within the Installed Base (DACH region) • Drive subscription renewals, upsell and cross-sell opportunities based on Installed Base data and reporting • Utilize installed product subscription records to increase active subscribers and attach rates • Support and execute Installed Base growth initiatives and lifecycle management programs • Identify whitespace opportunities within existing customer environments • Act as liaison between Customers, Partners and the SonicWall sales organization to ensure smooth information flow • Support regional sales teams with Installed Base insights and renewal intelligence • Drive lifecycle management process improvements among Partners and Customers • Serve as initial point of contact for Installed Base-related data inquiries • Maintain accurate documentation of Installed Base activities, projects and initiatives in CRM systems • Leverage cross-functional resources (Sales, Renewals, Channel, Operations) to achieve revenue targets

🎯 Requirements

• 1–2 years of relevant experience in sales, renewals, inside sales or customer account management • Fluent German (mandatory) and good English skills required • Strong written and verbal communication skills • Ability to analyze Installed Base data and translate findings into actionable business recommendations • Critical thinking and consultative mindset • Ability to combine complex data and analyses into clear business plans that support decision-making • Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines • Self-starter with strong follow-through and ownership mentality • Excellent analytical and problem-solving skills • Strong cross-functional collaboration skills • Ability to quickly learn and utilize internal systems and tools

🏖️ Benefits

• Equal opportunity employer • Committed to creating a diverse environment