Market Coach

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £70k - £80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Splendid Hospitality Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🏨 Hospitality

🍽️ Food & Beverage

🏥 Healthcare

Hospitality • Food & Beverage • Healthcare

Splendid Hospitality Group is a family-owned UK operator and investor focused on hotels, restaurants and care homes. The group owns and operates a UK-wide portfolio of hotels (franchise and independent) across cities from London to Edinburgh, runs 38 KFC restaurants in the Midlands and North-East, and manages a portfolio of high-quality care homes in Sussex. Branded as award-winning and people-focused, the company emphasizes service, legacy and community impact.

📋 Description

• Drive performance of quick service restaurants across the North East • Lead, coach and develop Area Coaches, including performance management • Ensure restaurants deliver high standards for product quality, service, cleanliness, speed and accuracy • Use KFC Listens and Success Routines to identify opportunities and drive continuous improvement • Own training, certification and development of restaurant management teams • Work with HRBP to deliver the bench plan and strengthen succession • Hold full P&L responsibility, driving sales and managing product, labour and controllable costs • Set market strategy and manage the overall budget • Ensure compliance with health and safety legislation and company policies, audits and operational routines • Lead Period Business Reviews and Market Meetings • Build stakeholder relationships and represent the QSR division • Support additional strategic projects

🎯 Requirements

• Proven ability to influence senior leaders • Strong written and verbal communication skills • Strategic and analytical mindset, using insight and data to drive change and improve market performance • Action-oriented approach with organisation and attention to detail for managing complex processes • Ability to lead with integrity and empathy • Strong planning and organisational skills • Ability to manage large teams and operational processes while maintaining consistent performance • Ability to build inclusive, high-performing cultures through coaching and empowerment

🏖️ Benefits

• Employee Assistance Programme (EAP) with confidential wellbeing support and 24/7 access to remote GP appointments • Hotel room discounts, including discounted rates for friends and family • Food and beverage discounts across hotels • Life Assurance • Salary Sacrifice Car Scheme with a fully insured and maintained car for a fixed monthly salary deduction • Stream access to earned wages up to 50% and Highstreet discounts • Auto-enrolment into the company pension scheme • Learning and Development opportunities to progress skills and career