Group Product Manager – Messaging

🕒 May 20

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Spotify

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

📱 Media

👥 B2C

🛍️ eCommerce

Media • B2C • eCommerce

Spotify is a global audio streaming service company that offers its users access to a vast library of music and podcasts. Known for its focus on delivering personalized listening experiences, Spotify employs data scientists, engineers, and client partners across various global locations to continuously innovate and enhance its offerings. The company fosters a strong culture of diversity, equity, and impact, emphasizing belonging and inclusion in its workforce. Spotify is not only committed to shaping the future of audio entertainment but also to making a positive societal impact, with initiatives focused on social and environmental issues.

📋 Description

• Set the vision, strategy, and roadmap for Messaging capabilities spanning audience reach, governance, campaign automation, and emerging engagement surfaces • Lead and support a group of Product Managers building scalable platform solutions that evolve Messaging from operator-configured execution into intelligent, value-informed decisioning • Drive the governance layer for Spotify’s messaging ecosystem by defining how competing business objectives — including conversion, engagement, retention, and upsell — are balanced across channels and user segments • Lead the development of message classification systems, cross-domain signal integration, and attribution frameworks that enable continuous learning and optimization • Build and protect audience reach through push notification recovery, opt-in optimization, and expansion into new off-platform channels such as WhatsApp • Establish observability, monitoring, and alerting capabilities that make messaging performance visible to operators, stakeholders, and leadership • Partner closely with engineering, design, and insights teams to deliver high-impact platform capabilities with speed and quality • Collaborate with Growth, R&D, Content, and Marketing stakeholders to align priorities, governance principles, escalation paths, and messaging best practices • Champion platform thinking across teams by promoting reusable capabilities, enforcing standards, and reducing structural limitations tied to manual configuration • Inspire teams with a clear product vision while staying close enough to execution to remove blockers and drive meaningful outcomes

🎯 Requirements

• You have experience building or leading messaging products at consumer scale, ideally in environments where multiple business teams compete for shared user attention • You have led product strategy end-to-end, from defining vision through execution and measurable business impact • You are experienced navigating ambiguity and connecting governance, infrastructure, and user experience initiatives into a clear strategic direction • You know how to use experimentation, user research, attribution modeling, and market insights to inform product decisions • You have experience building platform products that support both internal operators and external user experiences • You understand the balance between business optimization and protecting user experience, and can design systems that support both • You collaborate effectively across product, engineering, design, insights, legal, and executive stakeholders • You communicate clearly and can adapt your storytelling to audiences ranging from engineers to senior leadership • You support and grow high-performing Product Managers by creating clarity, momentum, and accountability • You are comfortable diving into details when needed to unblock teams and accelerate execution • You bring a thoughtful perspective on how AI can improve workflows, product thinking, and decision-making responsibly • You care deeply about building durable, long-term value over short-term optimization.

🏖️ Benefits

• Flexible working hours • In-person collaboration opportunities