Senior Sales Operations Analyst

August 29

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Spring Health

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Healthcare Insurance • Wellness • SaaS

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

📋 Description

• Own and continuously improve our pipeline reporting and forecasting partnering closely with sales leadership (BDR, Strategic Alliances, Channel Partnerships, Public Sector Sales) to ensure accuracy and insight. • Analyze pipeline health and implement strategies to maintain high-quality opportunities across the funnel. • Develop and maintain dashboards and reports that provide real-time insights into sales performance, pipeline metrics, and business trends. • Lead and execute cross-functional projects that enhance sales processes, tooling, and data integrity. • Act as a subject matter expert in Salesforce, collaborating with admins and enabling the sales team with efficient processes and system enhancements. • Standardize reporting and analytics to support internal business reviews, leadership updates, and strategic planning. • Provide proactive insights and recommendations to optimize territory planning, quota setting, and incentive design.

🎯 Requirements

• 3–5 years of experience in sales operations or business operations, preferably in a high-growth SaaS environment • Proven track record of partnering with sales leadership to deliver strategic insights and improve forecasting accuracy • Deep understanding of sales processes, pipeline management, and funnel metrics • Proficiency in Salesforce with 2+ years of hands-on reporting/dashboard experience; CRM Analytics a plus • Advanced Excel/Google Sheets skills (e.g., VLOOKUP, SUMIFS, COUNTIFS, Pivot Tables, Data connections)

🏖️ Benefits

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.