Lead Revenue Operations Analyst

November 18

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $100k - $166k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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Sprinklr

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SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Manage key workstreams and milestones in the annual planning process across capacity planning to target setting • Support Field Operations partners with planning – standardize process/outputs across theaters and create feedback loop • Work closely with FP&A to understand financial priorities and model assumptions to iterate on top-line targets and resourcing • Maintain birds-eye headcount view of the entire GTM organization and conduct variance-to-plan analyses • Partner closely with C&T and sales leadership on regular cadence headcount forecasting and hiring accountability • Develop an in-depth understanding of sales process while surfacing data driven recommendations to influence sales strategy and direction • Drive monthly processes on quotas and compensation plans (e.g. new hires, shifts in POD model/territories) • Support monthly sales SPIFF calculations

🎯 Requirements

• 5+ years of experience in Revenue/Sales Operations at a growth SaaS organization • Familiarity with SFDC and GTM systems • Strong analytical skills and proficiency in Excel & PowerPoint • Success in running tight project timelines, communicating across business units • Bias for action and a history of solving problems as you spot them • Sense of curiosity to wonder “why”?

🏖️ Benefits

• Voluntary healthcare coverage • Paid time off • Open Mentoring Program • 401k plan with 100% vested company contributions • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage.