Fraud Strategy Lead

🕒 July 22

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $75k - $95k / year

⏰ Full Time

🟠 Senior

🧐 Strategy

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SquareTrade

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛡️ Insurance

🛒 Retail

💰 $238M Private Equity Round on 2012-01

Insurance • Retail • Consumer Electronics

SquareTrade is a company that offers protection plans for consumer electronics and appliances through its parent company, Allstate Protection Plans. It provides comprehensive protection and warranty services for items such as smartphones, TVs, furniture, and major appliances. Known for its innovative approach in the protection plans sector, SquareTrade focuses on providing hassle-free, reliable service to its customers, including same-day phone repairs and easy online claims filing. It partners with leading retailers and mobile carriers in North America, Europe, Japan, and Australia, and its protection plans are preferred by a significant number of consumers over competitors. With a strong commitment to excellent customer service, SquareTrade ensures peace of mind to its customers by safeguarding their purchases with trusted protection solutions.

📋 Description

• Develop and execute fraud risk strategies to mitigate fraud risk • Analyze fraud vectors and develop strategies that identify bad actors • Own and drive the fraud rule lifecycle for assigned areas • Utilize data-driven analytical techniques to monitor customer behaviors • Partner with internal teams and third parties to monitor risk trends

🎯 Requirements

• 3-5 years of experience in developing risk rules, strategies, policies, and procedures that direct user behavior • Strong analytical and problem-solving skills, including experience using SQL, Python, R, SAS, or similar tools • Proven experience influencing cross-functional teams • Demonstrated ability to independently identify problems and drive high-impact solutions • Strong prioritization skills with the ability to manage competing demands • Experience in fraud prevention rule management systems, device profiling, customer verification, document verification technologies

🏖️ Benefits

• Medical, dental and vision coverage • Up to 4% company match into 401(k) • $75/month budget to help prioritize your physical wellbeing • $80/month stipend to subsidize connectivity costs • Mental health resources including free 1:1 therapy, coaching sessions and digital resources • Supportive leave policies • Flexible Time Off Policy in addition to 9 Company Holidays • Tuition reimbursement up to $5,250 per year