Enterprise Account Director

🔥 21 hours ago

🇺🇸 United States – Remote

💵 $120k - $175k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Stacker

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📣 Marketing

📱 Media

☁️ SaaS

Marketing • Media • SaaS

Stacker is a content distribution and newsroom-as-a-service platform that syndicates brand editorial stories to 3,000+ vetted publishers, helping brands earn coverage, backlinks, and AI citations while giving publishers free editorial-ready content. It optimizes stories for AI visibility and search, provides native distribution, content optimization, reporting (including GEO and pickup reporting), and a Story Hub/newsfeeds product that scales local newsroom and earned media programs for brands, publishers, and agencies.

📋 Description

• Own a small book of Stacker’s largest brand clients and serve as their main point of contact from kickoff through renewal • Report to the Manager of Enterprise Account Management and work with an Account Coordinator, Editorial team, and Value Team • Lead client onboarding, stakeholder mapping, portal access, communication channels, training, goals, and reporting schedules • Help clients turn internal or promotional material into stories suitable for publisher syndication • Hold regular syncs, track contract pacing, chase approvals, and flag issues • Analyze pickups, impressions, backlinks, and AI search data and connect results to client goals • Build business reviews for client leadership • Monitor account risks and escalate plans to the manager • Identify expansion opportunities across teams, product lines, and regions and partner with Sales • Maintain CRM notes, contacts, health scores, and renewal dates • Improve the enterprise onboarding playbook

🎯 Requirements

• 4-6+ years in account management, client services, or customer success, including experience with large or multi-stakeholder clients • Experience owning renewal and expansion targets • Working understanding of SEO, content marketing, earned media, or digital PR • Ability to explain why a canonical link or regional pickup matters • Confidence with senior clients, including telling them when a draft won’t work and why • Comfort reading performance data in Google Analytics, Search Console, Ahrefs, or SEMrush • Clear writing and strong organization • Agency, newsroom, or PR background (nice-to-have) • Familiarity with GEO or AI search (nice-to-have) • Experience navigating procurement or legal review (nice-to-have)

🏖️ Benefits

• Equity Program • Unlimited PTO • 100% Remote • 3 Months Paid Parental Leave • 401(k) Match • Full Health & Dental Coverage • Life Insurance & Short-Term Disability • Awesome Team Culture, Events & Retreats

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