Telesales Account Manager

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Stark & Son painting and decorating

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1 - 10 employees

👥 B2C

B2C

Stark & Son painting and decorating is a local painting and decorating company that provides interior and exterior painting, wallpapering, surface preparation, and finishing services for homes and residential properties. The business appears to target local customers seeking property refreshes, maintenance, and cosmetic improvements, and likely advertises via local listings and directories.

📋 Description

• Manage and grow a portfolio of existing customers, with quarterly retention and revenue growth targets. • Identify opportunities to upsell and cross-sell across Yell’s full range of digital marketing solutions. • Conduct regular account reviews with customers, analysing campaign performance and recommending strategies to maximise ROI. • Build strong, long-term relationships with clients, acting as a trusted partner for their digital marketing needs. • Develop clear account growth plans to increase customer spend and long-term value. • Work collaboratively with internal teams including Service, Fulfilment, and wider Sales teams to ensure successful campaign delivery and client satisfaction. • Maintain accurate pipeline and customer activity in CRM systems.

🎯 Requirements

• Proven experience in selling digital marketing or high-value digital solutions. • A strong track record of achieving or exceeding sales and revenue targets. • Good understanding of digital marketing products, campaign performance, and online advertising solutions. • Excellent communication skills, with the ability to translate complex digital concepts into clear client recommendations. • Strong relationship-building and stakeholder management skills. • Highly organised, resilient, and results-driven with a proactive approach to client management. • A commitment to continuous learning and staying up-to-date with digital trends and competitor activity.

🏖️ Benefits

• Gold Award Incentive : Two-day luxury trip to the Algarve for top performers • Uncapped Bonuses : A strong motivator for ambitious sales professionals • Career Progression: Yell offers excellent opportunities for advancement, with 93% of current management promoted from within • Employee Assistance programme: 24/7 support available • Exclusive discounts: Save big at 900+ outlets, from groceries and fashion to tech and travel • Wellbeing: Access a wide range of resources to support your mental, financial, and physical health – including discounted gym memberships, free eye tests, and savings on eyecare • Pension : Excellent pension scheme available (eligibility criteria apply) • Everyone’s covered: Life insurance for all team members • Supportive Team Environment : Leadership is actively involved and supportive • Proven Product Set : Customers love what’s being offered—this builds trust • Development Opportunities: Access to training through the Aspire Programme for continuous skills growth. • Inclusive Culture: Yell values diversity and inclusion, welcoming applicants from all backgrounds.