Senior Solution Architect

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 17%

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Logo of Stitch

Stitch

11 - 50 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Stitch is a specialized consultancy for marketing teams that utilize Braze, a leading customer engagement platform. The company provides comprehensive support in implementing, migrating, and optimizing marketing strategies using Braze, acting as an integral extension of clients' teams. Stitch prides itself on deep expertise in the martech landscape and collaborates with marketers to enhance their customer engagement programs, unlocking the potential for creative and data-driven marketing initiatives. As a trusted partner, Stitch focuses on helping businesses harness the full potential of Braze for transformative customer interactions.

📋 Description

• Lead end-to-end solution design for complex campaign management engagements, including multi-channel Canvas orchestrations, advanced segmentation, and lifecycle program architecture • Design and implement advanced Braze capabilities, including Catalogs, Connected Content, Liquid looping and conditional logic, Segment Extensions, Event Property Segmentation, and In-App Games • Own data model design for custom attributes, events, and purchase tracking, optimized for usability, performance, and scalability • Build and troubleshoot API integrations, webhook implementations, Data Transformations, and CDI connections • Lead requirements gathering and create solution design documentation, including technical design charts • Generate end-user guides • Adapt Stitch's solutioning methodology to client constraints and document deviations • Travel up to 20% for client meetings, workshops, and onsite engagements • Translate complex technical concepts into business language and lead client meetings • Build relationships across multiple levels within client organizations and serve as a trusted advisor • Provide strong recommendations, anticipate client needs, and solve non-standard problems • Manage scope, push back professionally when appropriate, and own outcomes

🎯 Requirements

• Braze Certified Developer and Braze Certified Technical Marketing Expert, or demonstrable equivalent with ability to certify quickly • Advanced Braze mastery: Segment Extensions, Event Property Segmentation, Query Builder, Custom Reporting, In-App Games, Data Transformations, CDI, Message Extras, workspace and Team config, Tagging • Proficient Liquid: personalization, looping, object attribute segmentation, Connected Content calls, AI generator and personalization tools • JSON payload creation and modification for client use cases • API testing and troubleshooting through Postman and sample calls within Braze • SQL: SELECT and INSERT functions with various JOINs • SDK consulting for client Web and Mobile SDK implementations with best practices and code samples • User-facing and technical solution design and documentation • Ingestion methodology design for diverse client data landscapes • Comparative understanding of other MarTech platforms for ecosystem advisory • Ability to translate complex technical concepts into business language • Ability to lead client meetings, set agendas, drive decisions, and summarize actions • Ability to build relationships at multiple levels within client organizations • Ability to provide recommendations and anticipate client needs • Ability to solve non-standard problems creatively and manage scope • Ability to push back professionally when client requests do not serve their goals • Ability to own outcomes and lead without being asked • 5–9 years of marketing technology consulting experience or applicable experience in customer engagement • Significant experience with customer engagement or marketing automation platforms; Braze experience is required • Demonstrated ability to lead client-facing solution design and requirements gathering • Client-facing agency or consultancy experience managing relationships at multiple levels • Hands-on experience with integration tools such as Snowflake or Databricks is a plus • Passion for AI/ML applications in marketing • Legal authorization to work in the United Kingdom without requiring employer visa sponsorship, presently and in the future

🏖️ Benefits

• Medical, dental, vision, and life insurance • 401k with company match • Flexible PTO policy • Monthly tech stipend • Paid parental leave • Mental well-being support

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