Product Operations Manager – SaaS

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Storyteller

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

☁️ SaaS

📱 Media

🤝 B2B

SaaS • Media • B2B

Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.

📋 Description

• Drive the account forward every day • Pull together product, engineering, delivery and operations • Ensure quality and substance of what is shipped to the client • Main point of contact for the client • Own account planning: roadmap, renewals, expansions • Handle incidents and escalations calmly

🎯 Requirements

• 3+ years managing enterprise client relationships • Ability to work US Eastern Time hours with reliable internet • Genuine interest in basketball • Critical thinking about client needs • Comfortable working across teams without formal authority • Sharp communication skills

🏖️ Benefits

• Fully remote working!