Enablement Specialist – Advanced Ops

🕒 October 13

⛰️ Colorado, Illinois, +2 more states – Remote

⛰️ Colorado – Remote 🌽 Illinois – Remote 🚗 Michigan – Remote 🤠 Texas – Remote

💵 $89.3k - $193.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Stryker

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1941

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Stryker is a global leader in medical technology, providing innovative products and services across the healthcare sector. With a presence in countries across the Americas, Asia Pacific, Europe, and the Middle East & Africa, Stryker offers a wide range of medical technologies, including orthopedic implants, surgical equipment, and advanced hospital devices. The company is committed to improving patient outcomes and healthcare efficiency. Stryker continues to expand its global reach, offering localized solutions to meet diverse healthcare needs worldwide.

📋 Description

• Partner with ProAssure Services leadership to drive operational planning, service strategy, resource alignment, and continuous improvement initiatives • Lead and contribute to strategic projects and continuous improvement initiatives across ProAssure Services and cross-functional teams • Assess operational, technical, and support requirements for new solutions and services • Develop implementation and deployment approaches, establish support processes, and validate operational readiness • Evaluate product deployment and utilization within customer environments and translate customer needs into best practices, deployment strategies, support models, documentation, training, tools, and operational processes • Identify opportunities to enhance serviceability, scalability, and operational efficiency • Act as a trusted technical partner to customer stakeholders and help maximize the value of clinical communication and workflow solutions • Mentor and provide technical guidance to ProAssure members and internal stakeholders • Provide account coverage to ensure uninterrupted customer service

🎯 Requirements

• Bachelors in Computer Science, Engineering, Business Administration or Information Technology, or in lieu of degree, 6+ years of additional relevant experience • Minimum 4 years of healthcare IT (HIT) experience supporting IT infrastructure & IT teams within a healthcare environment • Demonstrated experience supporting clinical end users through rounding and training • Knowledge of clinical integrations with third party systems and applications and experience managing a database-driven system • Travel up to 50% within the US with potential for international travel • Must be a US Citizen • Highly proficient with MS Office, especially Excel • Demonstrated analytical and troubleshooting skills, capable of diagnosing and resolving technical issues independently • Strong communication skills, capable of collaborating with both technical and non-technical stakeholders • Demonstrated success in delivering customer service excellence and presenting to large groups of people • Able to work successfully in different customer environments while managing competing priorities

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